Digital Customer Experience Agent

1 week ago

Seven Hills, Australia Kennards Hire Full time

Digital Customer Experience Agent
Seven Hills, NSW
- Largest family-owned equipment hire company in ANZ + great employee benefits
- Culture is our secret sauce-we care about our team mates & customers like family
- Training & career development - build your career with us

Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best. And by being the best, we are committed to sustainable growth and innovation for the benefit our customers, our people and Kennards Hire.

And with 86% of our people telling us they think Kennards Hire is a Great Place to Work, we think that's pretty awesome

Some of the things our people have told us make Kennards Hire a Great Place to Work include: their team mates; the care and inclusiveness we show each other; that our people's safety is a priority; and how everyone works together to live our values. Not to mention the birthday and employee anniversary celebration cakes and BBQs

**About the role**

**About you**

We are looking someone that has a passion for customer service and finding new and better ways of helping people and providing solutions.
- Excellent written and verbal communication skills
- Problem solving and customer negotiation skills
- Experience contributing to the enhancement of customer engagement via digital channels
- Proficient in MS Word, Outlook, Excel,
- Able to prioritise & multi-task with attention to detail
- Administrative, office-based skills
- Motivated by solving a customer’s problem and enjoys interacting via digital channels

**Why join the family**
- We are Australia and New Zealand's largest family-owned equipment hire company
- Our values are at the heart of everything we do; One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan

We offer great Benefits & Rewards such as;
- Profit Share bonus
- Paid Parental Leave
- Extensive training and development throughout your career with us
- Career progression and internal transfer opportunities - across state and international borders
- Staff discount rates on our hire gear
- Access to our employee benefits program including discounts on insurance, eye care, travel and more
- Annual Awards night, Team BBQs and many other fun social event

  • Real Estate Agent

    2 days ago

    Surry Hills, New South Wales, Australia Sydney Buyers Agent Full time $90,000 - $120,000 per year

    Sydney Buyers Agent is hiring a Full time Real Estate Agent role in Surry Hills, NSW. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon Saturday: Morning, Afternoon ...

  • Customer Experience Manager

    12 hours ago

    Seven Hills, Australia Advanta Full time

    **Introduction**: **About the Company**: Advanta is an Australian commercial seating manufacturer, supplying to the Australian and International commercial project markets through our dealer network. Our aim is to give every client an excellent customer service experience, superior quality products and outstanding after sales service - in short a ‘WOW’...

  • Buyer's Agent

    1 week ago

    Surry Hills, Australia Aussie Full time

    **Company Description** For over 30 years, Aussie has been one of Australia’s most iconic and trusted home loan brands, helping more than 1.5 million Australians achieve their homeownership dreams. Today, we’re Australia’s largest branded distributor of home loans with over 1,300 brokers and 215 retail stores nationwide. But we’re not just about home...

  • Team Leader Customer Service Centre

    2 weeks ago

    Seven Hills, Australia Kennards Hire Full time

    **Team Leader - Customer Service Centre** **Seven Hills, NSW** - Largest family-owned equipment hire company in ANZ and still growing - Be part of and build a great team & culture - take the Ken Oath **About Kennards Hire**: Our people aren’t just part of a great team, they join our family. At Kennards Hire, we think about things differently, explore new...

  • Tax Agent

    2 days ago

    Surry Hills, Australia Lawpath Full time

    **About the company** Lawpath stands as Australia’s premier professional services platform, dedicated to serving over 450,000 small businesses with comprehensive legal, compliance, and accounting support. Recognised with numerous awards, Lawpath is consistently identified as one of Australia’s fastest-growing startups. Our commitment lies in leveraging...

  • Buyers Agent

    2 days ago

    Bowen Hills, Queensland, Australia Ramsey Property Wealth Full time $180,000 - $225,000 per year

    About Us Ramsey Property Wealth is one of Australia's leading property investment advisory firms, focused on helping professionals build long-term wealth through strategic, data and market intelligence-backed property investing. We offer a high-performance environment with real purpose—backed by collaboration, integrity, and outcomes and three teams under...

  • Guest Service Agent

    2 weeks ago

    Surry Hills, Australia La Vie Hotels and Resorts Full time

    At La Vie Hotels & Resorts we are searching for talent who are dynamic, confident and ambitious, people who excel in their role and strive to deliver exceptional service for our guests. Join us as Guest Servcies Agent at **202 Elizabeth Hotel**. Positioned in the trendy, central hub of Surry Hills and just a short stroll from the bustling Sydney retail...

  • Customer Service Coordinator

    2 days ago

    Seven Hills, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Digital Customer Success Coordinator

    1 week ago

    Surry Hills, Australia News Corp Australia Full time

    Exciting opportunity for a Customer Success Manager to ensure customers achieve maximum value out of their digital advertising journey with News. **What’s the role?** - Assist in the development, implementation and roll out an ongoing customer engagement program for the News Connect marketing intelligence platform - Help to build an approach to establish...

  • Recruitment Agent

    2 weeks ago

    Gregory Hills, Australia Inspire Allied Health and Education Group Full time

    If you are interested in joining a motivated and supportive team where work - life balance, attractive renumeration, professional development and recognition is paramount, then we would love to hear from you. We are looking for a passionate person who is dedicated to connecting talented individuals with meaningful career opportunities in the allied health...