National Manager Qgft Operations

**Company Description**
About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
- ** At Qantas, our people lead the way in achieving the impossible together**:

- ** Challenge yourself in a role where you will take national operational ownership, and significantly contribute to the Qantas Group Flight Training Strategy.**:

- **Full-time, permanent position**

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.

We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

As the **National Manager - QGFT Operations**, you will be responsible for providing day to day senior leadership to the established workforce across the national footprint (SYD, MEL, BNE and PER), whilst simultaneously driving strategic thinking to deliver the QGFT future operating model which strives for continuous improvement and optimised service delivery across the Qantas Group.

The position will be accountable for the safe and effective maintenance of all Full Flight Simulators (FFS), Cockpit Procedures Trainers (CPTs) and Emergency Procedures equipment across all onshore Qantas owned Melbourne, Brisbane, Sydney and Perth training centres. In addition, the position will also have oversight of all partner operations within Australia (CAE, Ansett and Aviation Australia) and offshore (New Zealand and London) and play a critical role in ensuring strategic partners are delivering to contractual requirements and meeting critical SLAs.

As part of this role the **National Manager - QGFT Operations** will partner with the Group Asset Management Services leadership team and the AOCs to support the delivery of a consistent and reliable service level, whilst also creating, assessing and where applicable implementing new training operating or delivery models to ensure the elevated training pipeline can be acquitted as EIS programs scale across the Group.
- Technical experience within an industrial environment, along with experience interpreting Awards and EBA’s.
- Strong people leadership experience, with a demonstrated understanding of what it takes to effectively manage and engage a large team within a complex operating environment with third party suppliers to drive high performance.
- Experience in working towards and communicating defined Key Performance Indicators (KPI’s) to deliver strong performance capability and accountability.
- Extensive understanding of WHS&E regulations within an industrial environment
- Excellent written and verbal communication skills, analytical rigour and strong capability to understand and solve for complex issues.
- Well-developed management skills and expertise, including project and change with an ability to take the team on the transformation journey.
- Ability to manage a large, geographically dispersed team working within a complex operation alongside third-party provider.
- Ability to present maintenance performance results and strategy at senior management level, whilst demonstrating consideration of the varying levels of technical knowledge within the audience.
- Ability to identify and support system improvements and opportunities as well as assign priorities where needed to drive customer service and optimised operational performance.
- Effective stakeholder relationship management capability and proven experience with third-party supplier management to drive strong negotiation and conflict resolution.

**Why Qantas?**

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

**The Qantas employee benefits program offers amazing benefits that extend well beyond travel.**
- **We have flexible leave options**: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- ** We’ll give you access to thousands of rewards**: Through ou