Return to Work Specialist

1 day ago

Melbourne, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

You will use your previous experience across many facets of workers compensation to coach claims team members and provide strategic advice in accordance with Victorian workers compensation law and WorkSafe Victoria guidelines.

This will be a permanent, full time position based in the Melbourne office, with flexibility to work from home.

YOUR RESPONSIBILITIES
- Provide specialist assistance and one on one support to team members regarding all facets of claims management strategy. You will not be assigned a portfolio to take on.
- Provide hands on support to claims teams, partner with Case Managers to work towards safe and sustainable RTW outcomes.
- Undertake discussions with case managers to ensure soundly based rehabilitation & RTW goals are established to allow for focused RTW activity.
- Maintain engagement with Occupational Rehabilitation providers to ensure collaboration around safe and sustainable RTW for injured workers.
- Provide specialist advice on complex claims strategy as well as undertaking RTW activities, inclusive of direct engagement with external stakeholders.
- Review and provide feedback on current claims management practices, ensuring emerging trends are identified and managed.

ABOUT YOU
- Demonstrated experience in claims and/or injury management.
- Demonstrated experience in engaging with external stakeholders to support outcomes for injured workers.
- Sound understanding of legislative and commercial contract requirements and performance measures.
- Ability to accurately interpret relevant legislation (including Acts, Regulations and case law).
- Experience in providing training and coaching to improve capability of claims team members.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Return to Work Specialist

    2 weeks ago

    Melbourne, Australia Gallagher Full time

    **Why become a Return to Work Specialist with GB?**: Our team is growing and we’re hiring multiple Return to Work (RTW) Specialists to join our Workers Compensation claims team. This role may interest you if are working in rehabilitation, return to work, or personal injury claims management could be the opportunity you’re looking for to utilize your...

  • Return to Work Specialist

    7 days ago

    Melbourne, Australia Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that...

  • Return to Work Specialist

    2 weeks ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the...

  • Return to Work Specialist

    1 day ago

    Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Specialist

    5 days ago

    Melbourne, Australia DXC Technology Full time

    **About DXC Integrated Services** DXC Integrated Services has been specialising in workers’ compensation claims management for over 19 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible. By providing the right services at the right...

  • Return to Work Specialist

    1 day ago

    Melbourne, Australia EML Full time

    **Return to Work Specialist**: VIC - Geelong, VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and...

  • Mobile Return to Work Specialist

    7 days ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time $80,000 - $120,000 per year

    Grow with GB Industry leader in offering career development opportunitiesMonthly RDO & Flexible hybrid working arrangements (Work from Home & Office)Something for everyone - range of staff benefits, discounts & wellbeing programsAbout the RoleAs a Mobile Return to Work Specialist, you will work face-to-face with injured workers, Treating Health Practitioners...

  • Return To Work Specialist

    1 week ago

    Melbourne, Victoria, Australia Allianz Insurance Full time $90,000 - $120,000 per year

    RETURN TO WORK SPECIALIST – PERSONAL INJURY – MELBOURNEAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...

  • Mobile Return to Work Specialist

    3 days ago

    Melbourne, Victoria, Australia Strata Solicitors - A Gallagher Bassett Company Full time $80,000 - $120,000 per year

    BackMobile Return to Work SpecialistJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLMelbourne, AustraliaClaims43322Partially Scheduled in the Officemail_outlineGet future jobs matching this searchorJob DescriptionIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best...

  • Return to Work Specialist

    3 days ago

    Melbourne City Centre, Australia EML Full time

    **Return to Work Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer...