Customer Service Officer

4 days ago

Perth, Australia Amana Living Full time

**Job no**: 497251 **Work type**: Casual **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Customer Service Officer **The Role** As a Customer Service Officer within the Customer Service and Sales team, you’ll be the first point of contact to our existing clients and their families seeking information or assistance pertaining to all of Amana Living’s aged care services. This role is offered on a casual basis working from our Subiaco Corporate office. **About You** **Key responsibilities** - Redirecting incoming calls when required, to the most appropriate Client Service Manager or Coordinator to ensure a timely response - Documenting accurately and in a timely manner, significant information and details from client interactions in the Customer Relationship Management system and redirecting to the appropriate team member as required - Resolving or escalating customer complaints/concerns in a timely manner - Working collaboratively with the scheduling team as part of the wider Amana Living team on a day-to-day basis **Essential Criteria** - Demonstrated customer service experience, preferably in a highly regulated/complex environment - Ability to obtain a National Police Clearance _(within 6-months validity)_ - Successful completion of pre-employment health form and reference checks - Evidence of COVID-19 and Current Flu vaccinations **Why Choose Amana Living?** Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career. **Our Benefits** - Competitive rates - Salary packaging benefits up to $18,550 - School holidays childcare assistance - Health and wellbeing programs and more - Ongoing training and development to keep your skills growing - Access to our Employee Assistance Program At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference **_ How to apply_** - If you are interested in this role and meet the essential criteria, please click the "" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately._ **Advertised**: 19 Jun 2025 W. Australia Standard Time **Applications close**: **Position Description

  • Customer Service Officer

    2 days ago

    Perth, Australia Western Power Full time

    **Customer Service Officer**: - Location: Perth Office - CBD, WA, AU, 6000 - 30 Dec 2024 **Customer Service Officer - Permanent Full Time - Perth Office CBD** We are seeking a Customer Service Officer to deliver exceptional first-point-of-contact service to both internal and external customers. This role involves providing timely advice and information,...

  • Customer Service Officer

    20 minutes ago

    Perth, Australia Western Power Full time

    **Customer Service Officer**: - Location: Perth Office - CBD, WA, AU - 14 Oct 2025 **Customer Service Officer - Perth, CBD = Permanent Full-time** To provide efficient first point of contact customer service advice and information to both internal & external customers to ensure agreed SLA targets are met using various corporate systems. **Your Role in...

  • Customer Service Officer

    7 days ago

    Perth, Australia PERSOLKELLY Full time

    Experienced Customer Service Officers are needed to join a Perth based organisation. Commencing August 22nd, you must be able to commit to 4 weeks training. **Customer Service** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of...

  • Customer Service Officer

    4 days ago

    Perth, Australia BGIS Full time

    **Customer Service Officer - Perth, WA** **Location**:Perth, WA **Company**:BGIS, Client account **Employment Type**:Permanent, Full-Time, On-Site **Salary**:$70,000 plus superannuation **Work Arrangement**:Monday - Friday, 7am - 4pm **Join a Global Leader in Facility Management!** **About BGIS** BGIS is a global leader in integrated facilities management,...

  • Customer Service Officer

    12 minutes ago

    Perth, Australia Amana Living Full time

    **Job no**: 497296 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Customer Service Officer **The Role** As a Customer Service Officer within the Customer Service and Sales team, you’ll be the first point of contact to our existing clients and their families seeking information or assistance pertaining to all of...

  • Retail Security Officer

    2 weeks ago

    Perth, Western Australia Myer- Retail Security Officer Full time

    Job no: 944243We are currently seeking a Loss Prevention Officer, to work within Myer Perth. The successful candidates will be responsible for reducing shrinkage by detecting and deterring theft, ensuring efficient and compliant loss prevention activities and supporting the Selling & Service Team Members in delivering service excellence. Full-time...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Consulting Services Full time

    $37.13 per hour casual rateMonday to Friday 12.00pm-4.00pmForrestfield LocationManufacturing industryStarting ASAPMust have full working rights and own transportWe are seeking a dynamic, self starter to join a busy customer service team in Forrestfield. As the Customer Service Officer, you will be responsible for the developing effective relationships with...

  • Customer Service Officer

    4 days ago

    Perth, Australia HAYS Full time

    We are working with a Local Government in the Metro area who are looking for a Customer Service Officer. **Your new company** We are working with a busy Local Government situated in the Perth Metro region who are looking for a Customer Service Officer to join their busy team on a short-term assignment. **Your new role** Acting as a first point of contact...

  • Customer Service Officer

    3 days ago

    Perth, Western Australia InsureBuild Full time

    Entry level Customer Service OfficerAbout the roleWe are currently looking for an entry -level Customer Service Officer to join our team. If you've just finished school or have experience in retail or hospitality and want to kick-start your career, this role offers full training and hands-on learning. You'll support customers, coordinate home repairs, and...

  • Customer Service Officer

    5 days ago

    Perth, Western Australia AUS Employment Services Full time

    AUS Employment Services has an exciting opening for a Customer Service Support Officer based onsite at our Hazelmere location.This role will provide essential support to our customer service operations, assist with daily enquiries, and help ensure smooth communication and workflow across the team.About the role:Location: HazelmereRoster: Monday to Friday |...