Sales Coach

**About The Company**:
Compare the Market - yes, the one with the meerkats - is a high-growth FinTech company on a transformational journey. We are focused on designing, building, and delivering the very best home loan, energy, insurance, and health comparison experience in Australia. Okay, in the world

We are all about Customer first, teamwork, making a difference, and treating the business as our own - without compromise. These values are critical to delivering on our purpose: _“to make a difference in the lives of Australians by simplifying the process of making sound financial decisions”. _

**About The Role**:
Are you passionate about empowering others to excel? Compare the Market is seeking an experienced Sales Coach to join our dynamic Learning & Development team. Based in our Brisbane City office, this role is instrumental in enhancing the sales capabilities of our Health Call Centre Consultants. Reporting to the Call Centre Leadership Development Lead, the Sales Coach will design and deliver coaching programs, provide one-on-one and group mentoring, and drive a culture of high performance across the team.

As the Sales Coach, you will collaborate closely with team leaders and other stakeholders, ensuring a consistent approach to achieving sales excellence. This is a full-time opportunity for someone ready to make a tangible impact by fostering growth, engagement, and results within the organisation.

**What You’ll Do**:

- Utilise CTM’s learning methodologies and tools to create bespoke learning solutions
- Develop instructor-led materials such as facilitator guides, learner workbooks, evaluation strategies, and instructional materials for blended and digital learning formats.
- Design and produce multimedia content, including eLearning modules, animations, videos, and simulations using tools like Articulate Storyline and Rise.
- Manage projects with clear milestones, resources, and risk mitigation strategies.
- Continuously refine processes, templates, and methodologies to align with industry best practices.
- Oversee and manage the Knowledge Management System to ensure accurate, up-to-date, and accessible information.
- Coordinate the Business Certificate III program, including scheduling, content delivery, and liaising with training providers and participants.

**What You’ll Bring**:

- Proven experience in sales coaching or a similar role within a call centre environment.
- Demonstrated success in improving sales performance and achieving targets.
- Certificate IV in Training and Assessment (desirable).
- Strong coaching and mentoring skills with the ability to inspire and motivate.
- Exceptional communication and interpersonal skills.
- Analytical skills to assess performance data and identify trends.
- Excellent organisational and time management skills to manage multiple priorities effectively

**Our Benefits**

At Compare the Market, we offer a dynamic and collaborative work environment where your talents will be recognised and rewarded. You’ll have the opportunity to make a meaningful impact and contribute to our continued success. As well as ample opportunities for growth and development, we also provide:

- A supportive and vibrant team with a fantastic company culture, including annual celebrations, family fun days, and regular events.
- Additional leave days, including a ‘ME’ day (an additional day of leave to look after YOU) and ‘Volunteer Day’ leave.
- Referral program where you can be rewarded for recommending our next top sales agent.
- Ongoing training and professional development to grow your career.
- Employee discounts on car, home, and travel insurance, as well as discounts with a broad range of providers, including gym memberships, accommodation, dental care, and more.
- Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
- Income protection insurance to support you in the event of non-work-related illness or injury.

Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.
- _Note to Recruiters: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business._