Resource Coordinator

IE are currently looking for a Resource Coordinator to come on board and support the enablement of our teams utilisation, capabilities and well being.

**About the opportunity**

A highly collaborative role in which you will coordinate workflow, manage resource allocation and act as the key connector between our people, our capabilities and our programs of work.

Working closely with key stakeholders across the business, you will connect the dots between our cross-functional teams to ensure our current utilisation is thriving whilst planning for any future resourcing needs. You will take ownership of the processes and management of our internal resourcing platforms monitoring and advising on team bandwidth by producing and analysing key utilisation and forecasting metrics.
- Facilitate weekly utilisation meetings to solve resourcing gaps
- Collaborate with key stakeholders to support resource planning, project adjustments, capacity planning and utilisation
- Input and monitor resource projects and timesheet data
- Develop a deep understanding of our work - our capabilities, methodologies, clients - to ensure projects are matched to the right people
- Develop an understanding of each of our people - their work experience, interests, growth opportunities - to ensure the right people are matched to the right projects and teams
- Identify and report on key performance metrics, drawing crucial insights and leveraging them to optimise team utilisation and long term resourcing requirements
- Work with the Talent Team on upcoming gaps and the need to hire
- Produce weekly/monthly/quarterly management metrics
- Drive system and process improvement initiatives to strengthen the resource management process within IE and identify regular opportunities to adapt as the business grows
- Feel comfortable in spreadsheets. A mastery of the basics, either comfortable in calculations, tables and automation (or an openness to learn), to drive efficient processes, data manipulation and supporting the business through data.

**About You**

You're an expert in multi-tasking, setting priorities and collaboration. You have a genuine interest in both the human and business side of resource management and you feel comfortable juggling a variety of requests from stakeholders with competing deadlines.
- **Problem Solver**:

- You love solving problems and bring order to chaos
- **Systems Thinker**:

- You are able to step back and see how different processes, tools, and systems connect and you know how to best drive improvements
- **Strong Communicator**:

- You are comfortable interacting candidly and transparently across a broad number of stakeholders from technical teams, to business teams to senior leadership
- **Able to zoom in and out**:

- You can see the bigger picture and dive into the detail
- **Process-Orientated** - You love attention to detail and are highly organised
- **Agile**:

- you are a self-starter and love working in a fast paced environment. You can jump in and get things done to help out other teams
- **Highly Collaborative**:

- You're able to build trust with colleagues across all levels and disciplines
- **Team Focused**:

- You are a supporter and advocate for your team's health
- **Growth Mindset**:

- a love for learning and helping others learn. Having the ability and experience to ship quickly, iterate, and are always striving to improve

**Why us?**

IE, the Innovation and Experience company is a full service product consultancy accelerating growth for some of Australia's most successful businesses (a sample are on our website - take a look for some recent work). Headquartered in Melbourne, IE employs 90+ people (plus a few furry friends) working in cross functional teams to innovate and deliver outcomes powered by a product mindset, design thinking and Agile delivery.

We promote a growth mindset, trust in each other, and embrace a flat structure. Work flexibility and work-life balance are core values within our DNA, and central to our success in creating 'one IE'. Each team member has opportunities to work on unique and exciting projects while developing their skills and shaping their career.

**Some of our benefits include**:

- Flexible work options - Would a 9 day fortnight suit your life better? A real choice of how you structure your days (around ceremonies)
- Home technology set up with laptop and monitor
- Generous leave programs including 15 days life leave per year and paid parental leave
- A focus on growth and training - training days every quarter, a structured feedback and goal setting program, L&D program and budget
- A work environment that aims to bring people together to celebrate socially and culturally