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Personal Assistant

2 weeks ago


Campbelltown, Australia Ablepoint Australia Full time

Ablepoint Australia provides an exceptional level of service to NDIS participants and we are seeking fun loving individuals (female preferred) to join our team and be involved in our community of NDIS participants and to assist them in thriving to achieve their goals.

**Male or Female staff in Campbelltown Monday to Friday.**

In this role you will:

- Actively manage Harvey Norman customer repairs & servicing
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
- Run weekly reports for repairs/service jobs as required by the Proprietor
- Advise customers of arrival of stock and organise delivery as requested by the Proprietor
- Be Health and Safety conscious

What we require:

- Experience in (or ability to work in) a customer focused, successful retail business
- Experience working in a high volume administration role
- Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
- Customer service champion with very strong communication and interpersonal skills
- Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
- Being full of energy, ambitious, confident, and flexible
- Friendly, outgoing, approachable, and work well as a team member.
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer-focused problem-solving.
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services

Excellent verbal and written communication skills. Fluency in English will be highly regarded.

**Job Types**: Full-time, Part-time

**Salary**: $26.00 - $59.00 per hour

Schedule:

- Shift work

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)
- National Police Certificate (preferred)
- Driver Licence (preferred)