Community Programs Officer

4 days ago

Windsor, Australia Digital Literacy Foundation Full time

**Community Programs Officer - Nepean / Hawkesbury Region**

**Digital Literacy Foundation**
Permanent Part-Time | Up to 32 hours per week | Flexible Remote Work + Local Travel

Are you passionate about connection, community and inclusion? Join the Digital Literacy Foundation and help bridge the digital divide for people who need it most.

**About Us**

The Digital Literacy Foundation (DLF) is a not-for-profit organisation working to create a digitally inclusive society - where no one is left behind.

Since 2015, we’ve supported older Australians, people with disability, and culturally diverse communities to build the confidence and skills they need to thrive in a digital world. Through our one-on-one mentoring program, community events and partnerships, we empower people to safely and confidently engage online.

**The Role**

We’re looking for a **Community Programs Officer** based in the **Nepean / Hawkesbury region** to play a hands-on role in our outreach programs and community events.

You’ll be the friendly face of DLF at local hubs, libraries and partner sites - supporting learners, volunteers and community partners, and ensuring every interaction is positive, empowering and inclusive.

This is a **permanent part-time role (up to 32 hours per week)**, perfect for someone who enjoys variety, purpose and people.

You will:

- Attend and support regular community events across Penrith, Windsor, Richmond, St Albans, and other local hubs.
- Welcome new Learners, capture their details, and register them in our CRM.
- Coordinate and support volunteers (our wonderful Tech Mates).
- Follow up with Learners, confirm attendance, and provide friendly reminders.
- Maintain accurate records and provide feedback to the team.
- Help make every event run smoothly.

**About You**

You’ll be:

- Empathetic, patient and confident engaging with older adults and vulnerable people.
- Organised, proactive and tech-savvy (comfortable using iPads, Teams, databases, etc.).
- A great communicator with strong relationship-building skills.
- A team player who enjoys community-based work and can juggle multiple priorities.
- Flexible and reliable - ready to roll up your sleeves at events and help where needed.

**Requirements**:

- Minimum 5 years’ experience in a client-facing or community-focused role.
- Strong interpersonal and communication skills.
- Comfortable working remotely and travelling to local events.
- Current driver’s licence (desirable).
- Commitment to DLF’s mission of digital and social inclusion.

**Working at Digital Literacy Foundation**
- Fully remote work with regular community visits.
- $100 quarterly Remote Working Allowance.
- Equipment and ergonomic setup provided.
- Regular training, support, and professional development.
- Friendly, values-driven team that cares about inclusion and growth.
- Access to an Employee Assistance Program (EAP).

**How to Apply**

Be part of a growing organisation making a tangible difference in people’s lives, one connection at a time.

**Job Types**: Part-time, Permanent

Pay: $38.65 - $55.72 per hour

Expected hours: No more than 32 per week

**Benefits**:

- Salary packaging
- Travel reimbursement
- Work from home

Work Location: Remote

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