Support Officer, Learning

$80,467 - $88,022 (G05) per annum plus 17% superannuation
- 2x Continuing (permanent), full time position
- Fantastic opportunity for a highly efficient admin superstar

**Job reference: 1253836**

**Faculty of Humanities**

Curtin’s Faculty of Humanities has three academic schools that deliver a range of undergraduate, postgraduate and higher degree by research (HDR) courses. The three academic Schools are Curtin School of Education, Curtin School of Design and the Built Environment, School of Media, Creative Arts and Social Inquiry.

**Your new role**

You will deliver high quality teaching administration support across various schools within the Faculty of Humanities.

**Key duties and responsibilities include, but are not limited to**:

- Support Faculty Learning and Teaching administration activities.
- Ensure critical university dates and deadlines are adhered to.
- Assist with course and unit administration preparation and processes.
- Respond to queries and provide students with access to course and unit materials.
- Execute administrative processes related to learning and teaching.
- Provide user guidance to academic staff in the use of digital teaching delivery systems.

**Essential Criteria**:

- A degree qualification; or a diploma qualification with considerable relevant experience; or an equivalent combination of relevant experience and/or education/training.
- Demonstrated ability to provide guidance to others on procedural matters and ensure compliance with policies and procedures.
- Demonstrated interpersonal skills, especially the ability to deal with a wide variety of people with cross cultural sensitivity, providing a client focussed service.
- Demonstrated well developed written and oral communication skills with the ability to communicate information clearly and professionally.
- Demonstrated ability to organise work activities according to priorities and to multi-task to ensure deadlines are effectively met.
- Demonstrated ability to show initiative and the ability to solve problems arising from non-standard issues.
- Demonstrated ability to work independently as well as collaboratively as part of a team.

**Desirable Criteria**
- Experience in a student and/or academic support related position.
- Demonstrated understanding of relevant policies and procedures.

As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.

**Join us**

Please provide a cover letter, and your CV to allow us to assess your suitability for this role.

To view a copy of the Position Description, please copy and paste the following link into your web browser.

**Applications close**: Sunday, 15 September 2024, at 9:00 pm AWST

**Why Choose Us?**

We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket.

Aside from the vibrant campus life, we offer more than just a job. We encourage a progressive and diverse workplace and are committed to looking after our employees by promoting health and wellbeing, work flexibility, and personal development opportunities.
- **Global Excellence**: Curtin University proudly stands among the top one percent of global universities according to the ARWU 2023 rankings.
- **Rewards Beyond Salary**: Enjoy the perks of a generous superannuation contribution (17%) with cash out options*, customisable salary packaging benefits through Paywise and Hotel, as well as Health Insurance discounts.
- **Time Well-Spent**: Experience the added value of 17.5% Leave Loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (20 days), Personal Leave (14 days), Aboriginal Torres Strait Islander Leave (5 days)*, Study Leave, Community Service Leave, and access to Long Service Leave after **7 years** of continuous service (65 days/13-week entitlement for full-time staff) for Professional Staff. **Plus** 18% more observed days off -enjoy 12 Public Holidays each year (including Easter Tuesday), and 2 extra University Days over the Christmas/New Year Period (see EBA 51.1 and 51.9).
- **Recognition for Prior Service**: Curtin recognises prior service for long service leave purposes. New Curtin employees may be* eligible if they have worked for an Australian University, public service or other recognised institution.