Adviser, Payroll Services

**Job no**: 575403
**Work type**: Full-time
**Location**: Geelong - City
**Categories**: Administration, Human / People Services

**Adviser, Payroll Services**
- Based at our Geelong, Waterfront Campus + hybrid work arrangements
- Full-time and fixed-term until 27th February 2026
- HEW 5 $83,407 - $93,548 + 17% Superannuation

**Benefits for working with us** At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

**Who are we?**

Deakin is a cutting-edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

**As an Adviser, Payroll Services you will**:

- Provide expert advice and support on payroll policies, procedures, and complex staff enquiries including tax, superannuation, and leave entitlements.
- Coordinate payroll administration processes including payments, adjustments, deductions, and terminations to ensure timely and accurate delivery.
- Drive and support process improvements, data management, and reporting initiatives to enhance payroll service delivery.
- Ensure compliance with legislative, regulatory, and enterprise agreement requirements, and promote awareness of payroll changes and updates.
- Evaluate and improve systems and practices to boost efficiency, service quality, and foster a customer-focused culture.

**To be successful, you’ll have**:

- Experience delivering customer service in a deadline-driven, high-pressure environment.
- Knowledge of employment or payroll policies, procedures, and compliance requirements desired but not essential as on the job training will be provided to the successful applicant.
- Skilled in managing diverse enquiries across face-to-face, phone, and written communication channels.
- Proven experience providing support services within a large, complex organisation.
- Relevant tertiary qualifications or a combination of education and experience in a related field.

**Here's how to apply**:
Please submit your updated resume and a short cover letter outlining your skills and experience.

**Applications for this position close on Tuesday 5**th** August 2025.**

**Are You Ready?**

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

**Advertised**: 22 Jul 2025 AUS Eastern Standard Time
**Applications close**: 05 Aug 2025 AUS Eastern Standard Time