Customer Service Representative

3 days ago

South Melbourne, Australia CreativeCubes.Co Full time

**About the Job**:
**ABOUT THE COMPANY**:
Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We’re seeking a dynamic individual passionate about making a difference and eager to contribute to our vibrant coworking environment.

**CUSTOMER SERVICE**:

- ** Proactive Problem Resolution**: Anticipate potential customer issues and resolve them swiftly and efficiently.
- Help create and foster a warm, welcoming, professional environment for internal and external customers.

**RESPONSIBILITIES**:

- Attend all daily requirements regarding the space's opening/closing, member requirements, sales leads when required, meeting room bookings, and mail distribution when needed.
- Work with the Space Team to facilitate internal/external event promotions and foster a community environment.
- Complete new member induction, onboarding/offboarding processes, and practices that align with organizational procedures.
- Service meeting rooms with coffee deliveries, introduce clients to the space, and set up the meeting rooms for the space's day-to-day operation.
- Provide support to the other Team Members and Management to ensure the smooth day-to-day running of CreativeCubes.Co
- Ensuring the ‘Daily Checklist’ for your location is completed during the day according to the Space & Organizational.
- When necessary, assist with projects and support a Business Centre lead with projects when required.

**ENQUIRIES AND NETWORKING**:

- We welcome all enquiries showing the highest level of hospitality and following current Procedures.
- Assist with following up enquiries as directed from time to time.
- Assist with hosting and organizing networking and community events.

**MAINTENANCE**:

- Reporting and completion of all maintenance requests both internally and with building management.
- Work with other Team Members to ensure the centre is always in excellent condition.

**OTHER**:

- Any other duties reasonably requested in line with any of the above.
- I have read and accept the conditions of the Job Description for the position of Customer Services Representative as detailed above.

**Desired Experience**:

- 2-3 years of experience working a customer service role.
- University Graduate preferred.
- Customer Service and sales experience is a must.
- Hotel Operations or Concierge background is a plus.
- Strong self-awareness.
- 2 + years of operational and or facilities management.
- Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.
- Strong communication, organization, and project management skills.

  • Customer Service Representative

    1 week ago

    South Melbourne, Victoria, Australia CreativeCubes Full time $45,000 - $60,000 per year

    About the Job: ABOUT THE COMPANY: Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We're seeking a...

  • Customer Service Representative

    2 weeks ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $36.31 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    2 weeks ago

    South Wharf, Australia DCA Careers Full time

    Ongoing Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Must have full availability to work on a rotating roster between 8am to 9pm Monday to Fridayzl The Role We have multiple casual opportunities available as Customer Service Representatives for...

  • Customer Service Representative

    7 days ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    4 days ago

    South Wharf, Australia DCA Careers Full time

    Ongoing Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Must have full availability to work on a rotating roster between 8am to 9pm Monday to Friday The Role We have multiple casual opportunities available as Customer Service Representatives for...

  • Customer Service Representative

    4 days ago

    South Morang, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **South Morang Location**: - **JANUARY 2025 START**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8:00am to 11:00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over...

  • Customer Service Representative

    3 days ago

    South Wharf, Australia Orikan Full time

    **Introduction**: About Orikan Join a forward-thinking team at Orikan, a leader in integrated technology solutions for smarter cities. **Description**: Are you a passionate customer service professional who thrives on delivering high-quality solutions in a dynamic and rewarding environment? Whether you're looking for a full-time career or flexible casual...

  • Customer Service Representative

    8 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $57,000 - $74,000

    ">Customer Service Representative">We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring that every experience counts.",

  • Customer Service Representative

    2 weeks ago

    South Yarra, Australia EdAccelerator Full time

    **We're hiring a Customer Service Representative!** **$70,000-$80,000 + Super + Stock Options** This is the perfect role if you’ve recently graduated from uni, ideally have some tutoring experience, and are excited to join a fast-growing ed-tech startup. At **EdAccelerator**, we’re building the education system of the future - designing the fastest,...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Part time $56,436 - $79,958

    Job Title: Customer Service RepresentativeThe Customer Service Representative plays a pivotal role in conveying a positive tone and delivering exceptional customer service to guests, internal and external. They are responsible for managing key communication channels in a fast-paced environment, overseeing administrative tasks to support the hotel operations.