Customer Service Representative Opportunities

2 weeks ago

South Melbourne, Australia Kogan Full time

As we ramp up for peak period, we have Casual Customer Service Representative roles available across the following Customer Care teams;
- Marketplace: Supporting our customers who have purchased with our Marketplace Sellers, our Marketplace Resolutions team collaborate with our Marketplace team and Sellers with any customer enquiries and solutions.
- Support: Supporting our customers post-purchase, our Support team focus on technical enquiries and troubleshooting

This is a great opportunity for a recent graduate to kick off their career, or a current student to work alongside study, within a dynamic, fast-paced and innovative space and providing exposure to how a growing, ASX listed business runs

**In this role you'll be responsible for**:

- Supporting best practice and compliance to ensure an exceptional customer experience
- Liaising with our freight carriers to ensure the prompt delivery of all orders placed via the website
- Collaborating with internal teams to support the resolution of customer queries and identifying improvements to continue to provide exceptional customer experience

**To be successful in this role, you should be**:

- A University Degree will be highly regarded, but is not essential
- Customer centric and willing to go above and beyond to ensure our customers have an exceptional experience
- Tech-savvy and ability to use various IT and cloud-based tools to improve efficiency and productivity
- Have an excellent attention to detail, with an ability to move through volume tasks with accuracy and efficiency
- A multi-tasking ninja - we expect you to juggle 50 different tasks at once without dropping the ball (we’re not kidding)
- Ready to challenge, be challenged, and work within our highly disruptive business model.
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more

**To apply**

Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.

**About Us**

**Heads up

  • Customer Service Representative Opportunities

    2 weeks ago

    South Melbourne, Australia Kogan Full time

    You'll be working with a collaborative, driven team to solve problems and support our end to end customer experience. Whether you're a recent graduate to kick off their career or have a passion for tech and exceptional customer experiences, this is a fantastic role to work within a dynamic, fast-paced and innovative space and be part of an iconic, ASX...

  • Customer Service Representative

    15 hours ago

    South Melbourne, Australia CreativeCubes.Co Full time

    **About the Job**: **ABOUT THE COMPANY**: Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We’re...

  • Customer Service Representative

    5 days ago

    South Melbourne, Australia CreativeCubes.Co Full time $65,000 - $70,000

    About the Job:ABOUT THE COMPANY:Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We’re seeking a...

  • Customer Service Representative

    2 weeks ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $36.31 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    2 weeks ago

    South Wharf, Australia DCA Careers Full time

    Ongoing Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Must have full availability to work on a rotating roster between 8am to 9pm Monday to Fridayzl The Role We have multiple casual opportunities available as Customer Service Representatives for...

  • Customer Service Representative

    6 days ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    14 hours ago

    Melbourne, Australia NEXTDC Full time

    Company Description At NEXTDC, it is our firm belief that the success of our business is underpinned by the extraordinary talents of our people. We live and breathe a ‘customer first’ ethos, placing our customers at the centre of everything we do. In order to deliver to our customers an exceptional experience that they won’t find elsewhere, we look to...

  • Customer Service Representative

    4 days ago

    Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in manufacturing is seeking a highly experienced Customer Service Representative to support their team in Port Melbourne. Our client, a global leader in manufacturing is seeking a highly experienced **Customer Service Representative** to support their team in Port Melbourne. **About the role**: You will be liaising with a...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia AmerisourceBergen Full time

    **What you will be doing**: **_ PRIMARY DUTIES AND RESPONSIBILITIES:_** - Route shipments, considering commodity and volume, temperature control, and transit time requirements ensuring timely delivery. - Communicate with multiple external and internal customers - Adhere to all procedures, work instructions, and regulatory requirements in performing the job -...

  • Customer Service Representative

    15 hours ago

    South Wharf, Australia Orikan Full time

    **Introduction**: About Orikan Join a forward-thinking team at Orikan, a leader in integrated technology solutions for smarter cities. **Description**: Are you a passionate customer service professional who thrives on delivering high-quality solutions in a dynamic and rewarding environment? Whether you're looking for a full-time career or flexible casual...