Temporary Customer Experience Specialist

5 days ago

Scoresby, Australia Sharp & Carter Full time

$30-32ph | Temporary role with view to go permanent - Ture market in the manufacturing space located in Scoresby - Fantastic culture and a beautiful office | free parking on site **About the role** We are looking for friendly and professional Customer Service Officer to join a fun team for a temporary assignment. There is view for permanency. You will be helping the customer service team with inbound calls relating to purchase orders, requests and general enquiries. You will be a strong communicator with a passion for people and team collaboration. An excellent role that offers fantastic opportunities. **You must be immediately available and ready to interview** **Responsibilities** Your responsibilities will include, but are not limited to: - Customer retention and dealing with enquiries and requests - Updating a spreadsheets as well as the CRM - Providing basic technical support - General administration duties - Other ad-hoc tasks as directed **Skills / Experience** Experience working in a similar Customer Service position, as well as: - Excellent verbal communication skills and customer service skills - A good understanding of basic technology and computers - Enthusiastic, professional and proactive approach to work - Ability to work within a high volume, team environment - Demonstrated ability to take initiative in problem solving - This is an office based role, however retail and hospitality experience can also be beneficial. **About our Client** This reputable organisation is a market leader in the manufacturing sector. The Customer Experience Specialist position will work from the brand new national head office based in Scoresby. This is a permanent role that requires an individual that will bring a "can do" attitude to a supportive and dynamic team. This Customer Service role will be varied and have a diverse range of tasks.

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