Practice Manager

**PRACTICE MANAGER - Full-time Position**

Vogue Dental Studios is one of Australia’s leaders in cosmetic and reconstructive dentistry. Established in 2015 by Dr Dee, in one of Melbourne’s inner eastern suburbs, Vogue Dental Studios has now expanded with a new premium studio in Sydney. An amazing career opportunity is therefore now available in this new and elegant practice.

We are seeking an experienced, motivated, and well-presented Practice Manager to run and manage our elegant new studio. The annual salary will vary depending on the successful applicant’s level of experience.

**Roles and Responsibilities**:
A personality that shines with an ability to quickly adapt to any presented situation where your main goal will be making patients feel at ease. These are just a few of the qualities we’re looking for to fill this exciting opportunity at Vogue Dental Studios, Sydney. We expect genuine passion and care for our clients. We are a medium-sized high end cosmetic dental clinic with the vision to not only create, enhance and preserve smiles, but to leave a long-lasting experience for our patients that will turn our professional relationships into a lifetime of friendships. As a Practice Manager, you will oversee the flow and structure of the practice as well as being the first and main point of contact for our patients. Your responsibilities will include (but are not limited to):

- Reception and admin duties
- Collecting payment and managing appointment books
- Developing and maintaining strong professional relationships with patients
- Follow-up with patients after post consultations
- Ensuring lab-work is ready on a timely manner
- Management of a smooth-running surgery
- Maintaining a clean and healthy clinical environment
- Managing the day to day operations of the practice, ensuring consistently high standards of patient care and customer service are met
- Staff management
- Human resources including payroll and recruitment
- Staff rostering and training
- Excellent and demonstrated ability in sales, business development, team management and marketing
- Experience successfully leading a diverse team and developing working relationships
- Stock management & dealing with dental company reps
- Financial management including control of payments, petty cash, debtors and book-keeping duties
- Implementation and updating of standard operating procedures
- Implementing practice growth strategies
- Coordination of dental equipment and building maintenance
- 2+ years as a Practice Manager
- Police Check
- Working with Children Check
- Tertiary education preferable
- Personal and General Hygiene awareness is a must
- Immaculately well-presented and energetic
- A positive attitude and a natural ability to provide excellent customer service
- Is a fast learner and solutions oriented
- Ability to think quickly under pressure to diffuse a stressful situation
- Strong sense of self-accountability
- Assertive and a go-getter while being mission and vision-driven
- Financial experience in quoting, billing, comfortably discussing procedural costs and taking payments
- Excellent spelling and grammar in both verbal and written communication
- Highly proficient in the use of computers and technology
- Ability to multi-task efficiently
- Business-growth driven

**Perks for working at Vogue Dental Studios**
- Talent recognition and career advancement opportunities
- Sense of belonging and value in the company with autonomy of work
- Traveling and training opportunities
- Staff discounts on dental procedures

Please note that there will be no sponsorships available, applicant must be an Australian Resident. Also note that we will not consider applicants with working holiday visas.

If you believe you have what it takes to join our team, please forward your resume and cover letter for immediate interview.

**Salary**: From $120,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 8 hour shift

COVID-19 considerations:
All patients and staff members are to wear a mask, surfaces are sanitised regularly and hygeine across staff and clinic is non-negotiable.

Ability to commute/relocate:

- North Sydney, NSW 2060: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Patient/ Client Service: 1 year (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)