Customer Analytics Manager

Lead category growth strategies and collaborate with stakeholders
- Provide compelling insights that drive strategic decisions
- High performing team culture

**Our company**:
For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints. Our Paints & Coatings Brands are proudly part of the DuluxGroup, home to some of Australia’s most iconic brands and 8000 employees globally.

**Your role**:
We are seeking a highly motivated Customer Analytics Manager to join our team. In this pivotal role, you will be responsible for enhancing our analytical and data capabilities, collaborating with the Channel and Marketing Teams to execute the channel strategy effectively. As a key player in our business, you will work closely with the Channel Management team to develop, maintain, and optimize category growth strategies, focusing on initiatives such as inventory management, space optimization, and sales analysis.

You will also play a vital role in identifying growth opportunities with our major customers by providing compelling insights that drive strategic decisions. You’ll have the opportunity to work cross-functionally with Sales, Marketing, IT, and Finance teams, ensuring that data is leveraged effectively to unlock value and competitive advantage. If you are passionate about making data-driven decisions and driving transformation through actionable insights, this is the perfect role for you.

**Key Responsibilities**:

- Lead category growth strategies and collaborate with stakeholders to optimize profitability, inventory management, and sales performance.
- Work with Retail leadership to identify ways data and insights can deliver value and drive business growth.
- Create and manage analytics models and problem statements to support strategic decision-making and develop a competitive advantage.
- Support the National Account Teams and field teams by developing customer presentations and providing guidance on sales forecasting and inventory management.
- Provide actionable insights and reports to key internal and external stakeholders, to influence decision-making.

**Benefits**
- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our “Community Action Day” and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

**Skills & Experience**
- Strong retail commercial acumen and a deep understanding of profitability drivers within the retail sector.
- Proven ability to deliver on category management and sales targets, particularly in the retail or hardware industry.
- Advanced proficiency in Microsoft Power BI and Microsoft Excel; experience in generating reports and insights from large datasets.
- Excellent stakeholder management skills, with the ability to collaborate across teams and influence decision-making.
- Strong communication skills with the ability to turn complex data into actionable insights and compelling stories.

**Imagine a better place**

Dulux Paints & Coatings is proudly part of the DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

How to apply:
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