Clinical Care Co-ordinator

**Lead the way in transforming outpatient care — where strategic coordination meets compassionate service**

**Employment Type**: Permanent Full Time
**Position Classification**: Health Manager Level 2
**Remuneration**: $109,857.00 - $129,624.00 + 12% Super + Salary Packaging
**Hours Per Week**: 38
**Requisition ID**: REQ582979
**Closing Date**: Tuesday 22nd July

**Location: John Hunter Hospital | Awabakal Land**

**Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.**

**About The Role**:
**Health Manager - Outpatient Services**

Our Clinical Care Coordinator - Outpatients is seeking a dedicated and dynamic Health Manager to lead and coordinate outpatient services across **Orthopaedics, Neurosurgery, Plastics, and Ophthalmology**.

In this key role, you will be responsible for:

- Coordinating access to care and aligning clinic capacity with community demand.
- Overseeing daily clinic activity to ensure appropriate scheduling and avoid overbooking.
- Managing waitlists effectively, ensuring urgent patients are appropriately prioritised.
- Addressing service issues and complaints in a professional and timely manner.
- Supporting the day-to-day operational needs of the outpatient departments.

We are looking for someone with a clinical or multidisciplinary background who can meet the evolving demands of the role. While a background in health is highly desirable, it is not essential.

This position offers a **Monday to Friday roster**, with **flexible work options available** to support work-life balance.

**About You**:

- Strong communication skills, with the ability to adapt messaging to suit diverse audiences.
- The capability to work independently while effectively prioritizing the varying needs of the community.
- A flexible and approachable demeanour, coupled with proactive problem-solving abilities.
- Solid operational and organizational skills, with exposure to change management processes.

A resilient and positive mindset, unafraid to drive meaningful improvements within the workplace.

**Benefits**:
**At**Hunter New England Health** enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day**:

- Training in hospital-specific systems and administrative processes with offsite support available.
- A supportive team environment that fosters learning and development regardless of the role they fill.
- Sustainable Healthcare: Together towards zero
- 4 weeks annual leave (pro-rata for part time employees)
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family

Employee Assistance Program (EAP) for staff and family members

**Additional Information**:

- An eligibility list will be created for future full or part time vacancies._

Need more information?
1) Click here for the Position Description

Information for Applicants:
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

**_ Hunter New England Health employees may be eligible for a range of _**_benefits_**_ _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**

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