Receptionist/ Roster Coordinator

4 days ago

Bayswater, Australia Homestyle Aged Care Services Full time

**About Homestyle Aged Care**

Homestyle Aged Care has been in operation for over 30 years. With 11 quality homes in Victoria, we pride ourselves on providing the best care possible to all residents. We value leadership, professionalism, and accountability as well as a commitment to providing the best care for our residents.

**About the Role**

We are currently seeking an experienced **_temporary Receptionist/ Roster Coordinator_** to join the team at Clarendon Grange. You will be the front face of our facility, meeting and greeting visitors and attending to enquiries over the phone. You will have a friendly and approachable manner, be flexible and adaptable, as well as be able to work in a fast paced environment.

This is a fast paced and dynamic role that will utilise your exceptional organisational and relationship skills. You will need to be flexible, adaptable to change and thrive on problem solving as rosters can change at a moment’s notice

**Key Duties**
- Health screening visitors and staff
- Answering phones and directing enquiries to the relevant person
- Develop and manage rosters ensuring shifts are filled to maximise quality of care and continuity of services for our residents
- Central point of contact for staff with regards to rosters queries and annual leave
- Educate and induct staff to the rostering system
- Monthly reporting
- Interaction with residents and families
- General administration tasks including data entry, scanning and filing
- Maintaining front office presentation
- Administrative duties including:

- Recruitment and induction
- Processing time sheets
- Retention
- Terminations
- Initial pay queries
- Police checks
- Nursing registrations
- Mandatory training
- Vaccination register

This role is based at Clarendon Grange, our 47 bed residential aged care home located in Bayswater. **40 Stud Road, Bayswater VIC 3153**

**Skills and Requirements**
- Demonstrated experience in aged care administration
- Rostering experience ideally in aged care
- Excellent communication skills, both written and verbal with high levels of customer service
- Ability to work with confidential information
- Advanced computer skills (MS Word and Excel), RITEQ and Emprevo (ideal)
- Strong time management and problem solving skills
- Demonstrate compassion and empathy towards residents, families and staff
- Demonstrated ability to work in a fast pace environment whilst maintaining organisational standards
- Current Police Check
- COVID Vaccination

**Culture and Benefits**
- A supportive team environment
- Flexible working hours
- Ability to upskill and further your career
- Industry competitive salaries
- Free on-site parking
- Confidential access to our Employee Assistance Program

Come and join our friendly team at Homestyle

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