Night Auditor

6 days ago

Melbourne, Australia Mantra Epping Full time

Located in Melbourne's fastest growing residential and commercial growth corridor and designed by leading Australian architects and interior designers,** Mantra Epping** represents a new standard in corporate accommodation. Comprising of 214 guest rooms across a range of styles, "state of the art" conference facilities for up to 500 delegates and a full range of food & beverage facilities, all designed to ensure the ultimate stay experience.

Are you a night owl? Bring your experience and passion as a** **Night Auditor** and join our friendly Front Office Team on **Full Time** basis.

**As our next Night Auditor reporting to the Rooms Division Manager, you will**:

- Manage the overnight operations of the hotel
- Customer service duties including check ins, check outs and managing any guest enquires.
- Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Ensuring the health, safety and well-being of all guests during your shift
- Monitoring hotel security overnight

**What we are looking for**:

- A night owl, who is a self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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