Authorised Representatives Manager

**Permanent Opportunity**:

- **Benefits include Competitive Salary, 13% Super, Bonus Opportunities & Flexible Working**

**READY FOR ANYTHING?**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to deliver amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**The Role**

We are currently looking for an Authorised Representative Manager to join our team. You will be responsible for leading & influencing a team of Authorised Representatives (AR’s) to ensure profitable growth through our face-to-face distribution channel.

To be successful in this role you will have a General Insurance background and have proven experience in managing people & strategic partnerships.

**What you’ll be doing**
- Lead, influence and inspire distribution teams to deliver a high-performance culture, including consistent focus and approach to strategically managing alliances & partnerships
- Lead motivate and inspire team members to deliver exceptional customer service through coaching, mentoring and development activities
- Establish a continuous improvement focus and drive actions on culture
- Refine IAG’s F2F AR model to ensure the ongoing growth and development of the AR distribution network
- Collaborate with appropriate IAG stakeholders to ensure the successful development and implementation of distribution, sales and retention strategies for AR’s and end-customers
- Ensure and facilitate multi-level executive and management engagement between IAG and AR’s
- Oversee and implement business development and distribution strategies to deliver required business objectives and revenue targets
- Ensure all aspects of IAG’s service proposition is delivered to ARs to enable them to meet and exceed client expectations through collaboration with internal IAG stakeholders
- Optimise distribution process and practice across the AR network
- Deliver profit, expense, and revenue accountabilities in accordance with budgets and longer-term strategic outcomes

**Skills & Experience**
- 10+ years general insurance and/or financial services experience
- Broad and diverse experience in managing and leading sales and distribution teams
- In-depth knowledge of complex sales and performance metrics within the
- insurance sector
- Ability to engage and influence AR’s
- Tertiary qualified in related field and/or suitable ANZIIF qualification
- Ability to build and maintained customer & Partner relationships
- Financial Acumen & Commercially minded

**Let’s Talk**
Ready for anything? Let's talk.

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.