Assistant Night Manager

6 days ago

Sydney Olympic Park, Australia PULLMAN Full time

**Company Description**
AccorHotels Sydney Olympic Park encompasses three distinctly #ICONIC brands - Pullman, Novotel & Ibis. No two days are the same in this rewarding work environment at the heart of Sydney’s Olympic Park, where many of Australia’s most exciting music, sporting and lifestyle events are held.

Reporting to the Night Manager, you will be an experienced and motivated Assistant Night Manager for our iconic 5 star Pullman Hotel.

In the role of Assistant Night Manager you will report directly to the Front Office Manager/ Night Manager. Tasks and responsibilities will consist of, but are not limited to the following:

- Hold responsibility and accountability for the efficient operation of the hotel while the Night Manager is not on duty
- Cross check and balance work completed during the day for all outlets on a shift
- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis
- Take and prepare room service orders
- Effectively handle guest complaints
- Ensure house security to include fire prevention and protection, health, safety and staff checks, detection of breaches of security and the laws by which the company is governed.
- Maintain responsibility for the overall auditing and administration function of the Night Audit team
- Manage the Guest Relations function and confidently manage any disruptive guests and ensure their discreet removal from the property if needed
- Responsible for all other departments in the absence of their respective managers for the duration of the night time operation
- Be available at all times for guest queries
- Ensure the hotel is operating efficiently and according to hotel policy
- Participate in workplace consultation on matters pertaining to Occupational Health and Safety, as per the hotels agreed arrangements.

**Qualifications**
To be successful in this role, you will be:

- Adaptable to all tasks and enjoy a variety in your workload such as reception and concierge duties, financial reporting, room service, cleaning and maintenance responsibilities
- Holding a Responsible Service of Alcohol certificate
- Holding an Australian Driver’s Licence, manual driving skills preferred
- Able to work night shifts (11pm-7:30am) across a rotating roster including weekend work and public holidays
- Enthusiasm to connect with guests and to hear their story
- An energetic, team focused and CAN DO attitude
- Excellent grooming and presentation skills
- Exceptional communication skills both written and verbal
- High level of computer literacy - Excel and Opera experience preferred
- Excellent attention to detail

**Additional Information**
In return, we will provide you with a competitive salary package, career development opportunities, a fun and rewarding environment, as well as hotel discounts worldwide.

  • Night Auditor

    1 week ago

    Sydney Olympic Park, Australia PULLMAN Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...

  • Assistant Night Manager

    7 days ago

    Sydney, Australia The Tank Stream Hotel Full time

    **Assistant Night Manager** **Role** **Key Responsibilities of this role include: -** - Team Leader, Supervisory levels or people who wish to work only at night because of family commitments are strongly encouraged to apply - Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. - Check accommodations,...

  • Assistant Night Manager

    2 weeks ago

    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for an **Assistant Night Manager** to join our Front of House team. This is...

  • Assistant Night Manager

    2 weeks ago

    Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Assistant Night Manager/ Night Auditor

    1 week ago

    Sydney, Australia M GALLERY Full time

    Company Description Where rich history meets modern elegance, **_The Porter House Hotel _**pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to come back for. Positioned...

  • Night Manager

    5 days ago

    Sydney, Australia CKE Restaurants Full time

    THE ROLE The Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster. As a Night Manager, your key responsibilities will include: -...

  • Assistant Night Manager Part Time

    1 week ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Crowne Plaza Darling Harbour is a premier hotel destination in the heart of Sydney. We pride ourselves on providing exceptional guest experiences and maintaining the highest standards of hospitality. **Position Overview**: We're seeking a dedicated Part-Time Assistant Night Manager to oversee night operations, ensure guest satisfaction, and support the...

  • Night Manager

    4 days ago

    Sydney, Australia Veriu Full time

    Posted: 02/01/2025 Closing Date: 30/01/2025 Salary: $29.70 - $29.70 Job Type: Permanent - Part Time Location: Sydney Metropolitan Job Category: Front Office **We are Veriu Group (pronounced 'Very You')!** Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people...

  • Night Manager

    2 weeks ago

    Sydney, Australia Veriu Full time

    Posted: 02/10/2025 Closing Date: 30/11/2025 Salary: $80,000.00 - $80,000.00 Job Type: Permanent - Full Time Location: Sydney Metropolitan Job Category: Front Office,Hotel Management **We are Veriu Group (pronounced 'Very You')!** Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We...

  • Night Manager

    1 week ago

    Macquarie Park, New South Wales, Australia Veriu Hotels and Suites Full time $60,000 - $90,000 per year

    We are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.Through our...