Zambrero Red Edge

**Job Title: Restaurant Manager at Zambrero Red Edge**

**Location**: Toowoomba, Queensland
**Position Type**: Full-time

**About Zambrero**:
Zambrero is a vibrant and fast-growing Mexican restaurant chain, committed to serving fresh, healthy, and delicious meals with a purpose. Our mission is to deliver great tasting food while making a positive impact on the world through our Plate 4 Plate initiative, where every meal purchased helps provide a meal to someone in need.

**Position Overview**:
We are looking for a motivated, and dynamic **Restaurant Manager** to lead the team at our new store Zambrero Red Edge. As the Restaurant Manager, you will play a pivotal role in ensuring smooth restaurant operations, providing exceptional customer service, and creating a positive work environment for your team. Your leadership will ensure that the store operates efficiently, meets financial goals, and maintains our high standards of food quality and cleanliness.

**Key Responsibilities**:

- Oversee daily restaurant operations, including staff management, customer service, and inventory control.
- Lead, motivate, and train a team of staff to provide exceptional service and ensure the highest food standards.
- Ensure a clean, safe, and welcoming environment for both guests and staff.
- Manage budgets, track financials, and implement cost control measures to meet or exceed sales and profitability goals.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Maintain inventory, order supplies, and manage stock levels.
- Enforce health and safety regulations and maintain compliance with all relevant laws and standards.
- Lead by example in delivering excellent customer service and upholding Zambrero’s brand values.
- Promote a positive team culture and encourage staff development and progression.
- Develop strategies to increase store sales, foot traffic, and customer loyalty.

**Key Requirements**:

- Previous experience in restaurant management or a similar role in the hospitality industry.
- Strong leadership, organizational, and communication skills.
- Ability to work well under pressure and handle multiple tasks efficiently.
- Passion for delivering excellent customer service and a positive guest experience.
- A strong understanding of food safety, health regulations, and inventory management.
- Excellent problem-solving skills and the ability to make decisions quickly and effectively.
- Flexibility to work nights, weekends, and public holidays as required.
- A positive, can-do attitude with a focus on achieving business goals.

**Why Join Zambrero Red Edge?**
- Competitive salary and performance-based incentives.
- Opportunity for career progression in a rapidly expanding company.
- A positive and supportive team environment.
- Access to training and development opportunities.
- Be part of a socially responsible company with a mission to make a difference through our Plate 4 Plate initiative.

**How to Apply**:
Submit your resume and a brief cover letter explaining why you’re the perfect fit for the role.

Zambrero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Part-time, Casual

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Supplementary Pay:

- Penalty rates
- Performance bonus

**Experience**:

- QSR Customer Service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person