Shift Supervisor

2 days ago

Toowoomba, Queensland, Australia Zam Red Edge Pty Ltd Full time $104,000 - $130,878 per year

This role supervises the daily operations of the restaurant by monitoring people, product and equipment in order to deliver outstanding customer service, quality food products and excellent workplace safety on all shifts.

FUNCTIONS

People

  • Leading the restaurant team in efficient day to day operations.

  • Being an active role model of the standards and behaviours consistent with Zambrero's culture and values.

  • Establishing and maintaining commitment from Team Members.

  • Developing, sharing knowledge and experience with Team Members.

  • Actively contributing to the development and retention of all Team Members.

Customer Engagement

  • Attending to and exceeding customers' needs as the primary focus.

  • Welcoming every customer with a smile and being genuinely friendly and engaging at all times.

  • Resolving any difficult customer enquiries promptly and with ease ensuring a positive outcome.

  • Frequently interacting with customers to measure and improve their satisfaction with their Zambrero experience.

Management

  • Demonstrating a leadership style that is aligned with Zambrero's culture and values.

  • Using proper security and verification procedures when completing financial tasks.

  • Performing all required administrative duties accurately and in a timely manner.

  • Supervising restaurant deliveries and staff during their shift.

  • Opening and closing the Zambrero restaurant.

Sales

  • Engage with marketing promotions to maximise sales potential

  • Adhere to and promote new procedures and products when implemented

  • Be aware of restaurant goals and targets to best contribute towards achieving them

Workplace Safety/Security

  • Following and enforcing all Zambrero's safety and security procedures.

  • Recording and acting upon any hazards identified during a shift.

  • Undertaking regular Workplace Health and Safety inspections and testing activities and resolving any issues promptly.

  • Ensuring that employees are trained in appropriate responses to unsafe situations.

Food Safety/Sanitation/Equipment

  • Properly executing, enforcing and managing all food safety, sanitation requirements.

  • Taking temperatures and ensuring that all products are cooled and stored as required.

  • Complete all required atlas learning modules.

WORKING RELATIONSHIPS

  • Restaurant Manager

  • Franchise Partner

  • Zambrero Support Office

  • Team Members

  • Customers & Clients

SKILLS / ATTRIBUTES

  • Previously worked in a similar environment and have people management experience

  • Passionate about our humanitarian values and ready to make a difference

  • Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service

  • An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

  • Ability to speak clearly and listen attentively to both customers and colleagues

  • Ability to maintain a professional, well-groomed, and neat appearance at all times

  • Ability to multi-task and adapt to changing customer levels as required

  • Ability to adapt and succeed in a fast-paced environment

  • Ability to accurately execute office administration tasks and duties

Benefits:

  • Employee discount

  • Shift Supervisor(subway experiened required)

    1 week ago

    Toowoomba, Queensland, Australia Subway Full time $60,000 - $80,000 per year

    Package Description With over 40,000 restaurants, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway brand.Job Introduction The Shift Supervisor is at the heart of the operation and our Franchise Owners are...

  • Afternoon Shift Supervisor

    7 days ago

    Toowoomba, Queensland, Australia PFD Food Services Full time $60,000 - $80,000 per year

    $36.00 (afternoon loading included) + allowances as applicableAfternoon Shift 4pm starts Sun - ThursForklift preferred but not essentialDid you ever wonder how the food products we distribute ever got into the trucks you've seen driving all over the country?If you had, you might be the kind of person we are looking for to join our leadership team of people...

  • Electrical Supervisors

    1 week ago

    Toowoomba, Queensland, Australia EPSA Pacific Full time $120,000 - $140,000 per year

    About EPSAWe are a global family-owned business with over 60 years in the mining, civil and earth moving industry. Operating in several countries throughout the world, this opportunity as a qualified and experienced Electrical Supervisorwill see you in the Australian operation working at the Commodore Mine in Millmerran, Queensland.What we are offering:·...

  • Security Officer

    3 hours ago

    Toowoomba, Queensland, Australia MNP Security Full time $45,000 - $60,000 per year

    Casual Crowd Control Officers Wanted – Join the MNP Security TeamMNP Security | Venue & Nightlife Roles Across the Darling DownsMNP Security is actively recruiting casual, licensed Crowd Control Officers for immediate placement at some the region's busiest nightclubs, pubs, bars, and licensed venues. Whether you're an experienced professional or just...

  • Skilled Meat Workers

    7 days ago

    Toowoomba, Queensland, Australia JBS Australia Pty Limited Full time $68,735 per year

    About UsJBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon.Located 35km west of Toowoomba, the JBS Beef City Plant is part of the Beef City integrated feedlot,...

  • Apprentice Maintenance Fitter

    3 days ago

    Toowoomba, Queensland, Australia JBS Australia Pty Limited Full time $64,400 - $82,200 per year

    About UsJBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon.Located 35km west of Toowoomba, the JBS Beef City Plant is part of the Beef City integrated feedlot,...

  • Cafe All-rounder

    2 days ago

    Toowoomba, Queensland, Australia The Finch Full time $45,000 - $60,000 per year

    The Finch is on the lookout for experienced front to house team members with table waiting and / or barista skills to join our team.Why work for us?Well established restaurant/café group with a passion for wholefoods and excellent serviceWe value working with local suppliers so our customers can eat fresh, creative and delicious dishesAwesome team mates...

  • Support Worker and Participant Mentor

    1 week ago

    Toowoomba, Queensland, Australia Inspired Living Qld Full time $60,000 - $80,000 per year

    Immediate startWe work in the complex psychosocial space of the NDIS and do not provide personal care or feeding services. Traditionally called 'Support Worker' Our participant mentorship focuses on providing personalised guidance and support around the clock.As a Participant Mentor you'll play a vital role in guiding individuals through their journey toward...

  • Cleaner - Ma Ma Creek State School, Education

    7 days ago

    Toowoomba, Queensland, Australia Department of Education Full time $30,000 - $50,000 per year

    Ma Ma Creek State School is currently seeking a reliable and motivated cleaner to join our team for an 8-hour per week PM shift across Wednesday, Thursday, and Friday. In this role, you will play a key part in maintaining a clean, safe, and welcoming environment for students, staff, and visitors by delivering high-quality cleaning services in line with the...

  • Cleaner - Ma Ma Creek State School

    1 week ago

    Toowoomba, Queensland, Australia Queensland Government Full time $45,000 - $65,000 per year

    *About the School Ma Ma Creek State School is a thriving two-teacher school where our small size allows for a flexible, student-focused approach. We provide a safe, cooperative learning environment for students from Prep to Year 6, many of whom are second or third generation at the school. Operating under a multi-age philosophy, Ma Ma Creek State School...