Shift Supervisor

3 days ago

Toowoomba, Queensland, Australia Zam Red Edge Pty Ltd Full time $104,000 - $130,878 per year

This role supervises the daily operations of the restaurant by monitoring people, product and equipment in order to deliver outstanding customer service, quality food products and excellent workplace safety on all shifts.

FUNCTIONS

People

  • Leading the restaurant team in efficient day to day operations.

  • Being an active role model of the standards and behaviours consistent with Zambrero's culture and values.

  • Establishing and maintaining commitment from Team Members.

  • Developing, sharing knowledge and experience with Team Members.

  • Actively contributing to the development and retention of all Team Members.

Customer Engagement

  • Attending to and exceeding customers' needs as the primary focus.

  • Welcoming every customer with a smile and being genuinely friendly and engaging at all times.

  • Resolving any difficult customer enquiries promptly and with ease ensuring a positive outcome.

  • Frequently interacting with customers to measure and improve their satisfaction with their Zambrero experience.

Management

  • Demonstrating a leadership style that is aligned with Zambrero's culture and values.

  • Using proper security and verification procedures when completing financial tasks.

  • Performing all required administrative duties accurately and in a timely manner.

  • Supervising restaurant deliveries and staff during their shift.

  • Opening and closing the Zambrero restaurant.

Sales

  • Engage with marketing promotions to maximise sales potential

  • Adhere to and promote new procedures and products when implemented

  • Be aware of restaurant goals and targets to best contribute towards achieving them

Workplace Safety/Security

  • Following and enforcing all Zambrero's safety and security procedures.

  • Recording and acting upon any hazards identified during a shift.

  • Undertaking regular Workplace Health and Safety inspections and testing activities and resolving any issues promptly.

  • Ensuring that employees are trained in appropriate responses to unsafe situations.

Food Safety/Sanitation/Equipment

  • Properly executing, enforcing and managing all food safety, sanitation requirements.

  • Taking temperatures and ensuring that all products are cooled and stored as required.

  • Complete all required atlas learning modules.

WORKING RELATIONSHIPS

  • Restaurant Manager

  • Franchise Partner

  • Zambrero Support Office

  • Team Members

  • Customers & Clients

SKILLS / ATTRIBUTES

  • Previously worked in a similar environment and have people management experience

  • Passionate about our humanitarian values and ready to make a difference

  • Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service

  • An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

  • Ability to speak clearly and listen attentively to both customers and colleagues

  • Ability to maintain a professional, well-groomed, and neat appearance at all times

  • Ability to multi-task and adapt to changing customer levels as required

  • Ability to adapt and succeed in a fast-paced environment

  • Ability to accurately execute office administration tasks and duties

Benefits:

  • Employee discount

  • Afternoon Shift Supervisor

    1 week ago

    Toowoomba, Queensland, Australia PFD Food Services Full time $60,000 - $80,000 per year

    $36.00 (afternoon loading included) + allowances as applicableAfternoon Shift 4pm starts Sun - ThursForklift preferred but not essentialDid you ever wonder how the food products we distribute ever got into the trucks you've seen driving all over the country?If you had, you might be the kind of person we are looking for to join our leadership team of people...

  • Boarding Supervisor

    2 weeks ago

    Toowoomba, Queensland, Australia The Glennie School Full time $45,000 - $60,000 per year

    The Glennie School is an Anglican school for girls in Toowoomba, providing an exceptional education for Kindergarten to Year 12 students with boarding from Year 5.  The School enjoys an excellent reputation for the quality of its programs, care and support offered to students, as well as the commitment, dedication, and professionalism of its staff.About the...

  • Food & Beverage Supervisor

    2 weeks ago

    Toowoomba, Queensland, Australia Spicers Retreats Full time $60,000 - $80,000 per year

    The RoleThe Peak Restaurant at Spicers Peak Lodge is pleased to announce an exciting opportunity for a full-time Food & Beverage Supervisor to join our passionate Food & Beverage team.As a Food & Beverage Supervisor, you will be an integral part of delivering our relaxed luxury dining experience and ensure the highest levels of guest satisfaction.About Peak...

  • Construction Supervisor

    4 weeks ago

    Toowoomba, Queensland, Australia Rubiks Roofing Full time

    OverviewTAKING APPLICANTS WITHIN AUSTRALIA ONLYPrimary Purpose of the RoleWe are looking for a Construction Supervisor to undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and parameters. The successful candidate will maintain...

  • Construction Supervisor

    4 weeks ago

    Toowoomba, Queensland, Australia Rubiks Roofing Full time

    Overview TAKING APPLICANTS WITHIN AUSTRALIA ONLY Primary Purpose of the Role We are looking for a Construction Supervisor to undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and parameters. The successful candidate...

  • Construction Supervisor

    1 week ago

    Toowoomba, Queensland, Australia Rubiks Roofing Full time $80,000 - $120,000 per year

    Primary Purpose of the RoleWe are looking for aConstruction Supervisorto undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and parameters. The successful candidate will maintain a high level of professionalism, representing and...

  • Construction Supervisor

    4 weeks ago

    Toowoomba, Queensland, Australia Rubiks Roofing Full time

    OverviewManaging Director @ Rubiks Roofing Pty Ltd*** TAKING APPLICANTS WITHIN AUSTRALIA ONLY ***Primary Purpose of the RoleWe are looking for a Construction Supervisor to undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and...

  • Construction Supervisor

    4 weeks ago

    Toowoomba, Queensland, Australia Rubiks Roofing Full time

    OverviewManaging Director @ Rubiks Roofing Pty Ltd*** TAKING APPLICANTS WITHIN AUSTRALIA ONLY ***Primary Purpose of the RoleWe are looking for a Construction Supervisor to undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and...

  • Construction Supervisor

    2 weeks ago

    Toowoomba, Queensland, Australia Rubiks Roofing Pty Ltd Full time $105,000 per year

    Primary Purpose of the RoleWe are looking for a Construction Supervisor to undertake a leading role in our progressive and forward-thinking business whose industry knowledge and experience can help further innovate and expand Rubiks Roofing beyond our goals and parameters. The successful candidate will maintain a high level of professionalism, representing...

  • Electrical Supervisors

    2 weeks ago

    Toowoomba, Queensland, Australia EPSA Pacific Full time $120,000 - $140,000 per year

    About EPSAWe are a global family-owned business with over 60 years in the mining, civil and earth moving industry. Operating in several countries throughout the world, this opportunity as a qualified and experienced Electrical Supervisorwill see you in the Australian operation working at the Commodore Mine in Millmerran, Queensland.What we are offering:·...