Head of Digital Experience

14 hours ago

Melbourne City Centre, Australia Parks Victoria Full time

Competitive Salary with a healthy work-life balance
- Take charge of the digital experience for this renowned agency
- Be a part of the park experience

**About the role**

As the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible. You will lead the organisation in understanding customer needs, behaviour, and digital journeys and how these inform and influence their physical and overall experience with Parks Victoria and nature.

You will lead, plan, and coordinate the design and delivery of digital strategy across the organisation, with the primary focus on customer-facing online services. You will also work to help modernise our way of working and grow the organisation's digital maturity and understanding of customer needs and behaviour.

As the Head of Digital Experience, you will manage a professional team of UX, content, and graphic design specialists and work very closely with the Marketing & Customer Experience and communications.

**We're looking for someone with**:

- A highly strategic and collaborative leader, used to operating in large, complex organisations
- Experience in successfully developing and implementing digital strategies that support organisational objectives, improve customer satisfaction and increase traffic and revenues.
- The ability to act as a specialist leader and advisor on digital systems, user experience and customer journeys
- A Cover Letter
- A current Resume

**Application Close date**: Sunday, 01 December 2024

**Sound like you?**

If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.

**Employment Requirements**
- Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. Parks Victoria requires all prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment._
- Parks Victoria recognises diversity and inclusion is everyone's business. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender, that brings out our best, values everyone's contribution and works within a flexible working environment, ultimately reflecting the community we serve._

  • Head of Digital Marketing

    2 days ago

    Melbourne, Australia Just Digital People Full time

    Australian businesses and global clients across Europe, South East Asia and USA - FMCG, Fashion & Beauty, Sports, Live Music & Festivals **Your new company** Our client is an integrated digital marketing agency dedicated to helping their clients stand out through multiple channels. Experts in creativity and digital strategy, they tailor services to clients...

  • Head of Digital Acquisition

    1 week ago

    Melbourne City Centre, Australia NAB Full time

    Head of Digital Acquisition - Job number: 800282 - Primary position location: VIC- Melbourne CBD - Category: Digital & Innovation - Category: Product Management - Category: Retail/Consumer - Work type: Permanent Full time - Closing at: May 6 2025 - 23:55 AEST **Favourite** - **Showcase your leadership experience in Digital Acquisition**: - **More than a...

  • Head of Digital Experience

    1 week ago

    Melbourne, Victoria, Australia Green Hat Full time $180,000 - $250,000 per year

    Are you ready to lead the next wave of digital innovation in B2B marketing?At Green Hat, we help some of Australia's leading B2B brands (think SAP, ANZ, NEXTDC, Nestlé, McCain and more) connect marketing to revenue through smart strategy, creativity and technology. After an internal reorganisation, we're now looking for a Head of Digital Experience (DX) - a...

  • Lead Digital Experience Designer

    2 days ago

    Melbourne City Centre, Australia Department of Transport Full time

    **Note Salary Band**: $127,467 - $152,958 + Super An opportunity exists for an exceptional experience designer who is also familiar with UI design. You will lead the definition of a digital product's experience vision, design the interactions that bring the vision to life, and validate the desirability of digital products. You will be the ultimate champion...

  • Digital Content Officer

    2 weeks ago

    Melbourne City Centre, Australia Department of Health Full time

    ***: **Are you**: - A skilled digital content writer and storyteller with experience producing accessible and inclusive digital content for different audiences? - Able to manage competing publishing demands working closely with multiple stakeholders to ensure timelines and project plans are met? - Experienced in using native social channels (organic and...

  • Digital Program Lead

    2 weeks ago

    Melbourne City Centre, Australia Department of Health Full time

    **About the role**: The Digital Program Lead is responsible for leading the delivery of strategic digital and technical website projects for Safer Care Victoria (SCV), an administrative office of the Department of Health which is responsible for clinical and professional leadership, safety, improvement and engagement in the Victorian public health...

  • Head of Digital Strategy

    2 days ago

    Melbourne, Australia Just Digital People Full time

    Great salary - Reporting directly into CEO - Best work/life culture in Melbourne My client is an awesome, fully integrated Performance Marketing Agency who is looking for their new Executive Strategy Director! This role will be reporting directly to the owners & CEO of the business. This person will ultimately be responsible for the business's entire...

  • Head of Customer Experience and Insights

    4 days ago

    Melbourne City Centre, Australia NAB Full time

    Head of Customer Experience and Insights - Job number: 800401 - Primary position location: VIC- Melbourne CBD - Category: Business Banking - Category: Data & Analytics - Category: Digital & Innovation **Show More** - Work type: Permanent Full time - Closing at: May 12 2025 - 23:55 AEST **Favourite** - **Showcase your exceptional leadership experience...

  • Digital Marketing Internship

    1 week ago

    Melbourne, Australia The Digital Juice Full time

    Looking for experience in a digital marketing agency? **The Digital Juice** is looking for a digital marketing intern to help deliver key projects. Confidence is key in this role! We love people who love to own their role and to think outside the box. You will be reporting to the Head of Growth and other team members. This is a **non-paid work experience...

  • [High Salary] Head of Digital

    4 weeks ago

    City of Melbourne, Australia AIA Hong Kong and Macau Full time

    Head of Digital page is loaded## Head of Digitallocations: Melbourne, AU-AIA Australia: Sydney, AU-AIA Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 1, 2025 (13 days left to apply)job requisition id: JR-61689BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in...