Client Liaison Officer

Planning and Development | Main Administration Building, 25 Cedric Street
- Closing date: 09/02/2025

**Client Liaison Officer**
- **We're looking for enthusiastic and customer-focused individuals to join our Planning Team.**:

- **Free onsite fitness facilities | Free parking | On-site staff cafe**:

- **Annual leave loading and employer matched super contributions matching up to 6%**

**About Us**

The Planning and Development Directorate is responsible for the sustainable and responsible development of the City’s neighbourhoods - both residential and commercial.

This high-performing team deals with a wide range of interesting planning matters to help shape the future of the City for over 243,000 residents and visitors.

**About the Position**

We are seeking dedicated **Client Liaison Officers** to join our Planning and Building teams. This is an exciting opportunity to contribute to the development and enhancement of our community. We have multiple positions available, including **full-time, part-time, permanent, and maximum term contracts**. Additionally, we are creating a **talent pool** for future opportunities.

Your responsibilities will include:

- Application receipting and administrative processing.
- Maintaining corporate records and compiling data and reports.
- Offering general administrative support, including copying, scanning, word processing, and data input.
- Liaising with internal and external stakeholders in a professional and courteous manner.
- Supporting customer service improvement projects and responding to customer feedback.

**About You**
- Strong knowledge of administration systems and procedures.
- Excellent organisational and prioritisation skills.
- High-level interpersonal and customer service skills.
- Effective conflict management and negotiation skills.
- Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Knowledge of electronic documentation management systems.
- Ability to handle confidential and sensitive matters with discretion and integrity.
- Experience in providing administrative and technical support to a team.

For further information, please refer to the position description.

The position is a Level 4 Inside Workforce Agreement positions which attract a salary from $70,668 - $74,388 gross pro rata per annum plus superannuation.

**Why Join Us?**

The City of Stirling is committed to creating an inclusive, diverse, and engaged workforce. We offer a range of flexible work options and benefits to ensure a fulfilling employment experience. As a Client Liaison Officer, you will have the opportunity to make a meaningful impact on our community and contribute to our mission of delivering efficient, responsive, and sustainable services.

**Talent Pool**

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian driving licence
- National Police Clearance (valid within the last 3 months)
- Pre-Employment Medical and DAS clearance
- The right to work in Australia

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.