Tribe Lead Sme Apps

Prospa is Australia's leading fintech helping small businesses take control of their cashflow. We deliver smart tools that simplify how SMEs collect receivables, make payments, and manage bills. With bold thinking and cutting-edge tech, we're building the future of cashflow management.

**The role**:
As Tribe Leader, you'll lead a cross-functional team to build new growth paths, boost customer engagement, and maximize lifetime value (LTV) in the SME cashflow space. You'll drive innovation, speed, and impact—delivering transformative products that help SMEs thrive across payments & receivables. The tribe's primary goal is to generate $5M in monthly Gross Transaction Value (GTV) by June 2026.

**What you'll be doing**:

- Lead a high-performing tribe of engineers, product managers, designers, and marketers.
- Oversee the SME Apps tribe as a strategic pillar, managing a $2M annual investment.
- Build new S-curves and deliver scalable, profitable solutions -** focused on Payments & Receivables**.
- Drive SME adoption and retention through data-led engagement strategies.
- Maximise LTV via analytics, personalisation, and feature innovation.
- Champion agile practices for rapid delivery and alignment.
- Own product lifecycle from concept to launch, ensuring customer-centric outcomes.
- Use AI, APIs, MCPs and cloud tech to enhance receivables, payments, and billing tools.
- Foster a culture of experimentation, bold thinking, and fast execution.
- Collaborate across Prospa to align tribe goals with company strategy.

**What you'll need to succeed**:

- 10+ years in fintech, startups, or financial services leadership
- Proven success leading agile, cross-functional teams
- Deep understanding of SME cashflow challenges and fintech technologies
- Experience driving growth and LTV through experimentation and customer insights
- Agile expert with hands-on delivery experience
- Fast-paced operator who thrives in ambiguity
- Strong communicator and team motivator
- Skilled in analytics tools (e.g., Mixpanel, Amplitude, Tableau)
- Passion for fintech and customer-first innovation
- Visionary communicator with strategic clarity
- Accountable for tribe outcomes and delivery
- Data-driven decision maker
- Creative problem solver and innovation catalyst
- Strong cross-functional collaborator

**Nice-to-haves**:

- Experience scaling SME or B2B fintech products
- Familiarity with AI forecasting, blockchain, or real-time payments (e.g., NPP)
- Integration experience with platforms like Xero, MYOB, QuickBooks
- Agile certifications (e.g., SAFe Agilist, Scrum Master)

**What we offer**:
As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

- **Growth**: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
- **Wellbeing**: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
- **Lifestyle**: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
- **Impact**: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

**Why Prospa?**:
We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out **Prospa's culture code** to see it for yourself.