Administration Coordinator

**Supportive and positive team environment**:

- **Dynamic role, varied tasks**:

- **Join a fast-paced organisation - a leader in the Facilities Management industry**

**About Assetlink**

We pride ourselves on our culture - The Assetlink Way.

We have been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment. Our Vision is “To change the lives of those we work with by connecting them with the best opportunities of the Australian community”.

As **Administration Coordinator, **you will be part of a tight knit on-site team at Pacific Fair, that turns curious visitors into loyal customers and provides award-winning retail customer service. The key focus of the role is to provide administrative assistance to site team members and managers.

Pacific Fair Shopping Centre is the Gold Coast’s unmissable, 5-star shopping mecca, with over 400 specialty stores. The centre is a favourite of local and international guests alike and has become synonymous with luxury and service standard excellence.

**The role is full time, 5 days per week, 7am to 3pm.**

**What you will be doing**:

- Provide administrative assistance to the site leadership team, staff and the client
- Communicate effectively with all stakeholders both internally and externally
- Manage rosters and time & attendance systems
- Order site requirements - stock, consumables, equipment, uniforms
- Maintain records of issued uniforms and update stock register
- Collate and distribute Communication Books, Hazard Registers, Sign In/Out registers
- Obtain approval for purchase orders and invoices
- Prepare and issue Client quotes; create and track Special Client Requests
- Organise repair and maintenance requests, update the equipment asset register
- Coordinate and engage contractors for office repairs
- Confirm rosters and hours for contract compliance
- Monitor Assetlink’s online training platform - maintain the site training matrix
- Liaise with team leaders on staff training compliance
- Assist in organising training and meetings - room set up, catering

**To be successful in this role, you will have**:

- 3+ years’ experience in an administration or customer service team role - ideal
- Strong time management
- Rostering experience - advantage
- Kronos or similar time and attendance / labour management system experience - ideal
- High attention to detail and excellent organisation skills, with a flexible approach to work
- Professional telephone communication skills
- Excellent interpersonal and customer service skills
- High level of communication skills allowing you to interact with a range of team members, managers and external stakeholders
- Proficient in the use of Microsoft Excel and Word
- A self
- starter who has the capacity to maintain a busy workload and understands how to prioritise tasks
- Be a practical 'hands on' person with a collaborative, team-focused approach

**What we offer you**
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- A family-oriented culture
- Staff Car Parking Rates available

If you're a highly motivated, enthusiastic **Operations **or** Administration Coordinator **with a commitment to providing excellent service and would like to be part of a key on-site team, we’d love to hear from you, please click ‘Apply’ and let us have your CV and cover letter.

**Assetlink's Diversity Commitment**

**_Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth._