Supervisor (Mental Health Social Enterprises)

The two positions available are:

- **Ongoing full-time **(76 hours per fortnight)
- **Working Monday to Friday**:

- **Grade 5 (Supervisor) **on the Flourish Australia Enterprise Agreement (2018) equivalent to **$64,900 p.a. + 10.5% Super**:

- Based at either of our **Harris Park or Marrickville sites**

**About You**:
**This role would suit someone who has a background in**:

- **Warehousing, manufacturing, packaging **OR**
- **Community services** or a strong interest in **moving into the community services sector**

**To be successful in this role, you will**:

- Have a passion for improving the outcomes for the people of your local community
- Be a 'hands-on' person who will lead by example using your supervisory skills and experience where compassion, instilling a strong code of conduct and respect for diversity are key to success.
- Bring your excellent communication skills to this role with a demonstrated ability to adapt your communication style to suit the audience and situation. This role will require you to be adept at listening, conveying information and at noticing and responding to non-verbal cues.
- Adaptability and a willingness to develop through self-directed learning and/or short courses will also be essential to contribute to the success of new contracts.

**As the Supervisor, you will**:

- Promote the delivery of** safe, quality community business services.**:

- **Plan and direct **daily activities
- **Support employees** to access training and provide ongoing coaching and support to employees accessing the program.
- Foster a **work culture** that is **supportive, collaborative and productive**, remaining at all times compliant with Flourish Australia’s Code of Conduct and all other relevant policies, legislation and contractual agreements.
- Continually **seek opportunities for improvement** while facilitating a wide range of work place experiences and **development opportunities for Supported Employees**, encouraging their resilience and commitment to work.
- Attend regular meetings with the Flourish Australia Site Manager and the Community Businesses Program Manager to provide updates, feedback and input to continuous improvement planning.

**This position also has a hands-on component that requires Supervisors to work with and alongside employees and to assist the team to meet the production targets.**

For more information on what it means to be a Supervisor (ADE) with Flourish Australia, please read the Position Description.

**Who we are**:
Flourish Australia operates social enterprises and community businesses with the purpose of creating sustainable employment, vocational and training opportunities for people with mental health issues. We work in local communities to help people on their mental health recovery journey. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

**Aims of the Community Businesses**:

- **Social**: To create a recovery and reintegration pathway for people with mental health issues through various employment activities.
- **Economic**: To operate commercially sustainable businesses and to promote our reputation, our value and our growth in regional communities.
- **Product**: To deliver a range of quality services that meet the expectations and needs of existing and potential customers.
- **Support**: To increase awareness of mental health issues and to develop partnerships to support Flourish Australia’s Community Businesses ventures in regional communities.

**Selection Criteria**:

- Essential:_
- Minimum three-years experience in a supervisory role.
- Sound computer literacy and proficiency in the use of Microsoft Office.
- Forklift licence, or be willing to obtain.
- Current Australian Driver’s Licence (manual).
- Desirable:_
- Understanding of the challenges faced by people with a lived experience of mental health issues and how providing a recovery-oriented service is of benefit to people.
- Certificate IV in Warehousing Operations
- Certificate IV Non-Clinical Mental Health

**About the Benefits**:

- **Attractive hourly rates**:

- **Tax-Free Salary Packaging** available up to $15,900
- Generous leave provisions including **17.5% leave loading** and**2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave**:

- Family-friendly and **flexible working conditions**:

- **Employee discounts** at 350+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)
- Opportunities for **career progression, professional development and training** such as Mental Health First Aid and ASIST
- **Employee Assistance Program** for confidential wellbeing support
- Regular **supervision (reflective practice)**, ongoing 1:1 **mentoring**, strong **team support **and a **comprehensive indu