Supervisor (Community Businesses)

The position available is:

- **Full-time** (76 hours per fortnight)
- Working **Monday to Friday**:

- **Grade 5 (Supervisor)** on the Flourish Australia Enterprise Agreement (2018) equivalent to **$73k p.a. + 12% Super + Tax-Free Salary Packaging**:

- Based at **Harris Park**

**About You**
- **Warehousing, manufacturing, packaging OR,**:

- **Community services** or a strong interest in **moving into the community services sector OR,**:

- **Experience in other service industries**Your experience and expertise may help us start a new community services venture.

**To be successful in this role, you will**:

- Have a **passion for improving and promoting wellness and resilience** for the people of your local community.
- Be a **'hands-on'** person who will lead by example using your **supervisory skills** and experience where compassion, instilling a strong code of conduct and respect for diversity are key to success.
- Bring your **excellent communication skills** to this role with a demonstrated ability to adapt your communication style to suit the audience and situation. This role will require you to be adept at listening, conveying information and at noticing and responding to non-verbal cues.
- Be **adaptable** and have a willingness to develop through **self-directed learning** and/or **short courses** that will contribute to the success of new contracts.
- Ideally have competency in the use (and basic maintenance) of products, tools and equipment relating to one or more of the operations.

**About the Role**

**As the Supervisor (ADE) you will**:

- Promote the delivery of safe, quality community business services.
- **Plan and direct daily activities**:

- Support employees to access **training** and **provide ongoing coaching and support**to employees accessing the program.
- Foster a work culture that is **supportive, collaborative and productive**, remaining at all times compliant with Flourish Australia’s Code of Conduct and all other relevant policies, legislation and contractual agreements.
- Continually seek opportunities for improvement while facilitating a wide range of work place experiences and development opportunities for Supported Employees, encouraging their resilience and commitment to work.
- Attend regular meetings with the Flourish Australia Site Manager and the Community Businesses Program Manager to provide updates, feedback and input to continuous improvement planning.

**In this role, the Supervisor is expected to take a ‘hands-on’ approach - working with and alongside employees to assist the team to meet contract service levels (including quality and time).**

**Who we are**

Flourish Australia operates social enterprises and community businesses with the purpose of creating sustainable employment, vocational and training opportunities for people with mental health issues. We work in local communities to help people on their mental health recovery journey. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

**Aims of the Community Businesses**
- **Social**: To create a recovery and reintegration pathway for people with mental health issues through various employment activities.
- **Economic**: To operate commercially sustainable businesses and to promote our reputation, our value and our growth in regional communities.
- **Product**: To deliver a range of quality services that meet the expectations and needs of existing and potential customers.
- **Support**: To increase awareness of mental health issues and to develop partnerships to support Flourish Australia’s Community Businesses ventures in regional communities.

**Selection Criteria**:

- Essential:_
- Qualifications (Certificate III or above) relevant to our current and emerging community business operations including horticulture, cleaning, vehicle washing, light mechanics. A willingness to embark on a relevant qualification after completion of your probationary period may be considered.
- One years experience in a supervisory role.
- Competency in the use of (and basic maintenance of) light machinery and equipment typically used for gardening/grounds maintenance, general cleaning and vehicle washing.
- Current Australian Driver’s Licence (manual).
- Desirable:_
- Understanding of the challenges faced by people with a lived experience of mental health issues and how providing a recovery-oriented service is of benefit to people.

For more information on what it means to be a Supervisor with Flourish Australia and full selection criteria, please read the **Position Description.**

**About the Benefits**:

- **Attractive remuneration**equivalent to SES Award Grade 5 (Supervisor) $73k p.a.
- **Extra tax savings** with **Salary Packaging available up to $15,900**:

- Exclusive **fleet pricing discou