Assistant Station Head Per

3 days ago


Perth Airport, Australia Malaysia Airline Full time

**Position Title**: - Assistant Station Head PER **Reports To**: - Station Head PER **Role Purpose**: Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies, and SOPs. Assistant Station Head is responsible to ensure consistent service delivery in accordance with the company’s set service standards and meet or exceed the company’s KPIs related to On-Time Performance (OTP), Mishandle Baggage (MHB), Document Violation, Customer Satisfaction Index (CSI) and financial targets. **Key Accountability**: - "Ensure the airline’s ground operations are in full compliance to all safety, security, regulatory requirement and all airline’s policies, procedures and operating manual. - Ensure that handling services provided to Firefly and Malaysia Airlines flights by GHA are performed in accordance with the appropriate and agreed Service Level Agreement (SLA) and handling agreements and charges match services provided. - "Ensure compliance by appointed GSP to all applicable regulatory requirements pertaining to operational safety, occupational health, environmental and any other laws. - Plan and conduct periodical assessment to monitor safety and security within his/her area of responsibility to ensure MAG and GSP personnel comply with all security and safety procedures and requirements. - Ensure all flight or service disruption are being handled and managed in the most effective and efficient manner, taking into consideration and prioritization on safety and customer satisfaction. - "To meet or exceed the company’s KPIs related to On-Time Performance (OTP), Mishandle Baggage (MHB), Document Violation, Customer Satisfaction Index (CSI) and financial targets - Manage the ancillary collections (Excess baggage, Last Minutes Upgrade) with Ground Handing Agent (GHA) and perform mishandled baggage incidental payment. - "Ensure station within region control is in conformity to Malaysia Civil Aviation Regulations (CAR 2016), Civil Aviation Directives (CAD 6004) issued by Civil Aviation Authority of Malaysia (CAAM) and Local Authorities regulations pertaining to occupational health, operational safety, and environment laws applicable to Malaysia Aviation Group (MAG) and the service provider and Compliance to Station Regulatory Audit Process. - Liaise with various departments at respective station to ensure smooth handling of Firefly and Malaysia Airlines passengers and aircraft. Manage complaints and claims at station. - Able to be transferred or seconded if needed to a subsidiary, affiliate, related or an associate company of the Company within the Malaysia Aviation Group, whether it is currently incorporated or to be incorporated at a future date. During transfer, the terms and conditions of service of the subsidiary, affiliate, related or associate company shall apply, unless otherwise stated. In the event of a secondment, the terms and conditions of service of the Company shall apply, unless otherwise informed. **Qualifications**: - Diploma in any field with 3 years working experience - SPM/SPMV qualification in any field with 5 years working experience


  • Station Head PER

    5 days ago


    Perth Airport, Western, Australia Malaysia Airlines Full time $80,000 - $120,000 per year

    *Position Title*Station Head*Report To*Regional Head*Position Summary*Station Head is responsible and accountable to manage, plan and monitor the overall ground operations at the respective station to ensure Malaysia Airlines operates in a safe, secure, and in full compliance with all regulatory requirements, company policies, and SOPs. Station Head is also...


  • Perth, Australia Malaysia Airlines Full time

    **Reports To**: - Station Head PER **Role Purpose**: Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies, and SOPs. Assistant Station Head is responsible to...


  • Melbourne Airport, Australia Malaysia Airline Full time

    **Position Title**: - Assistant Station Head MEL **Reports To**: - Station Head MEL **Role Purpose**: Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies, and...

  • Junior Sous Chef

    17 hours ago


    South Perth WA, Australia STATION Full time $75,000 - $82,000 per year

    The Station has lit up the South Perth hospitality sceneFrom Nokturnl, the team that brought you; The Beaufort / Lotus & The Old Synagogue / Tonic + Ginger, this venue takes food & drinks very seriously with a European edge.We have our Head chef, Ludovic Mulot (ex-Rockpool & The Old Synagogue) and now we need YOUThe Station has a 250 seats modern Gastro Pub...

  • Station Manager

    1 day ago


    Perth, Australia Europcar Australia Full time

    **About the role**: Europcar Australia is seeking to appoint a pro-active and results-oriented **Station Manager **to lead our **Perth City** location on a **full time basis!** Reporting to the Operations Manager, you will be accountable for maximising the growth and profitability of the location through focusing on excellence in customer service, vehicle...

  • Sommelier

    1 week ago


    Perth, Australia 6 Head Full time

    **6HEAD** Perth are looking for talented **Sommeliers** to join the team! You’ll be working within an extensive, premium beverage offering Australian with New Zealand & International Brands from France, Italy, Argentina and the United States, matched with a refined menu all delivered by our “A” team through and beyond a challenging new restaurant...


  • Perth, Australia HOLT EXECUTIVE Full time

    Western Australia, Perth, Australia - $100000 - $115000 per annum, Benefits: Annual Bonus, Private Healthcare + Additional Bonus - Permanent - V-32423-1 Holt Executive are currently partnered with a **Global Satellite Connectivity Organisation**, a market leader in providing voice and high-speed data communications to a number of critical industries. With...

  • Station Manager

    2 weeks ago


    Perth, Australia Europcar Mobility Group Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Station Manager page is loaded## Station Managerlocations: Perthtime type: A tempo inteiroposted on: Publicado hojejob...

  • Head Barista

    3 days ago


    Perth Eastern Suburbs, Australia Cravings Cafe Full time

    **About the Role** We are seeking an experienced and passionate **Head Barista** to lead our coffee team and ensure the highest standards of coffee preparation, customer service, and team management. The Head Barista plays a key role in creating an exceptional customer experience and upholding our café’s reputation for quality coffee. **Key...


  • Perth, Australia Europcar España Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Station Manager page is loaded## Station Managerlocations: Perthtime type: A tiempo completoposted on: Publicado...