Assistant Station Head Per

1 week ago

Perth, Australia Malaysia Airlines Full time

**Reports To**:

- Station Head PER

**Role Purpose**:
Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies, and SOPs. Assistant Station Head is responsible to ensure consistent service delivery in accordance with the company’s set service standards and meet or exceed the company’s KPIs related to On-Time Performance (OTP), Mishandle Baggage (MHB), Document Violation, Customer Satisfaction Index (CSI) and financial targets.

**Key Accountability**:

- "Ensure the airline’s ground operations are in full compliance to all safety, security, regulatory requirement and all airline’s policies, procedures and operating manual.
- Ensure that handling services provided to Firefly and Malaysia Airlines flights by GHA are performed in accordance with the appropriate and agreed Service Level Agreement (SLA) and handling agreements and charges match services provided.
- "Ensure compliance by appointed GSP to all applicable regulatory requirements pertaining to operational safety, occupational health, environmental and any other laws.
- Plan and conduct periodical assessment to monitor safety and security within his/her area of responsibility to ensure MAG and GSP personnel comply with all security and safety procedures and requirements.
- Ensure all flight or service disruption are being handled and managed in the most effective and efficient manner, taking into consideration and prioritization on safety and customer satisfaction.
- "To meet or exceed the company’s KPIs related to On-Time Performance (OTP), Mishandle Baggage (MHB), Document Violation, Customer Satisfaction Index (CSI) and financial targets
- Manage the ancillary collections (Excess baggage, Last Minutes Upgrade) with Ground Handing Agent (GHA) and perform mishandled baggage incidental payment.
- "Ensure station within region control is in conformity to Malaysia Civil Aviation Regulations (CAR 2016), Civil Aviation Directives (CAD 6004) issued by Civil Aviation Authority of Malaysia (CAAM) and Local Authorities regulations pertaining to occupational health, operational safety, and environment laws applicable to Malaysia Aviation Group (MAG) and the service provider and Compliance to Station Regulatory Audit Process.
- Liaise with various departments at respective station to ensure smooth handling of Firefly and Malaysia Airlines passengers and aircraft. Manage complaints and claims at station.
- Able to be transferred or seconded if needed to a subsidiary, affiliate, related or an associate company of the Company within the Malaysia Aviation Group, whether it is currently incorporated or to be incorporated at a future date. During transfer, the terms and conditions of service of the subsidiary, affiliate, related or associate company shall apply, unless otherwise stated. In the event of a secondment, the terms and conditions of service of the Company shall apply, unless otherwise informed.

**Qualifications**:

- Diploma in any field with 3 years working experience
- SPM/SPMV qualification in any field with 5 years working experience

  • Assistant Station Head Per

    1 week ago

    Perth Airport, Australia Malaysia Airline Full time

    **Position Title**: - Assistant Station Head PER **Reports To**: - Station Head PER **Role Purpose**: Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies,...

  • Assistant Station Head Per

    2 weeks ago

    Perth, Western Australia Malaysia Airlines Full time

    **Reports To**:Station Head PER**Role Purpose**:Responsible and accountable to plan and monitor the overall ground operations at the respective station to ensure Malaysia Aviation Group (MAG) flight operations in a safe, secure and in full compliance with all regulatory requirements, company policies, and SOPs. Assistant Station Head is responsible to ensure...

  • Station Head PER

    2 days ago

    Perth Airport, Western, Australia Malaysia Airlines Full time $80,000 - $120,000 per year

    *Position Title*Station Head*Report To*Regional Head*Position Summary*Station Head is responsible and accountable to manage, plan and monitor the overall ground operations at the respective station to ensure Malaysia Airlines operates in a safe, secure, and in full compliance with all regulatory requirements, company policies, and SOPs. Station Head is also...

  • Station Officer

    2 weeks ago

    Perth, Western Australia Ventia Pty Limited Full time

    **The Role**:Ventia are currently looking to engage a Station Officer. This position will see you located in Gingin, Western Australia in a full time rostered position within a well-established team.The roster is Monday to Thursday 0800 hours to 1700 hours, and Friday 0800 hours 1500 hours**Responsibilities**:- To maintain an effective operational readiness...

  • Power Station Supervisor

    3 weeks ago

    Perth, Western Australia Zenith Energy Full time

    Zenith Energy is one of Australias leading independent power producers specialising in the operation and management of tailored off-grid hybrid generation and urban microgrids. We integrate a complete range of thermal and renewable fuel sources to deliver cost-effective and reliable solutions for clients.About The RoleWe have an exciting opportunity for a...

  • Station Hand

    2 weeks ago

    Perth, Western Australia Hra Harvest Road Agribusiness Pty Ltd Full time

    With six generations of agricultural heritage and a commitment to sustainability through evidence-based practices, Harvest Road Group is proud to produce some of Australia's highest quality food products.We are passionate about delivering premium agricultural food that reflects the best our country has to offer.Today, Harvest Road encompasses the iconic...

  • Pastoral/Station Hand

    2 weeks ago

    Perth, Western Australia Silver Lake Resources Full time

    **Company Info**:**Vault Minerals** is a dynamic and cohesive company born from the recent merger of **Red 5 Limited** and **Silverlake Resources**, uniting our shared vision for the future. With our base in Australia, Vault Minerals is now strategically positioned to unlock greater value, expand our operations, and execute our strategy of providing larger,...

  • Ground Station Specialist

    2 weeks ago

    Perth, Western Australia beBeeEngineer Full time $67,026 - $96,811

    About the RoleThis is an exciting opportunity to join our team as a technical specialist, supporting the operations of our ground station. Your expertise in maintenance and logistics will be instrumental in ensuring the smooth functioning of our equipment and facilities.We are seeking individuals with a strong background in technical fields such as...

  • Station Manager

    6 days ago

    Perth, Australia Europcar Australia Full time

    **About the role**: Europcar Australia is seeking to appoint a pro-active and results-oriented **Station Manager **to lead our **Perth City** location on a **full time basis!** Reporting to the Operations Manager, you will be accountable for maximising the growth and profitability of the location through focusing on excellence in customer service, vehicle...

  • Head Of Operations

    3 weeks ago

    Perth, Western Australia Buscojobs Full time

    Job Description - Head of Operations (COL00 IN) Head of Operations - COL00 IN Company : Worley Primary Location Primary Location AUS-WA-Collie Operations Management Schedule Schedule Full-time Job Posting Job Posting Jul 29, 2025 Unposting Date Unposting Date Aug 29, 2025 We're seeking an experienced and driven Head of Operations to lead the strategic and...