Customer Support Representative

16 hours ago

Melbourne, Australia Options Consulting Group Full time

Leading Global Brand in Child Safety
- Excellent Career Opportunity
- Competitive Remuneration

Presented is an exciting opportunity to work with a global leader in child safety products in their Melbourne based head office. This business is well positioned for market dominance as they continue to focus on safety and innovation and developing leading brands in the market.

**_As a key member of the Customer Experience Team, you will be the conduit between the brand and its internal stakeholders and consumers via various established networks. Handling the day-to-day enquiries, issues and tasks, you will represent the organisation and brand to the upmost._**

This position requires someone with excellent written and verbal communication skills and strong attention to detail. You will use your problem - solving skills to handle customer escalations and complaints to proactively identify and present ideas for customer experience improvement.

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