Front Office/f&b Attendant

7 days ago

Thornleigh, Australia Ibis Hotel Thornleigh Full time

**About Accor**

Accor Live Limitless is the world's largest and fastest-growing hotel group with a network of more than 5000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings.

**Who are we looking for?**

With an increase in our hotel occupancy, we are currently seeking a motivated customer service extraordinaire to join our newly formed team at Ibis Hotel Thornleigh.

As a Front desk receptionist and Food and Beverage allrounder you will be the face of our hotel, therefore providing a positive first impression is of great importance.

The successful applicant will be able to demonstrate the ability to:

- Provide exceptional customer service from check-in to check-out.
- Assist in all aspects of service - greeting guests, taking orders, table and room service of food and beverages, cleaning and resetting.
- Maintain a high level of professionalism whilst ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys.
- Have a personable and bubbly presentation with a can-do attitude.
- Responding to guests feedback and complaints
- RSA and Barista experience (advantageous but not necessary)

**Skills and Experience**
- Previous experience in a similar role (Hotel experience a plus)
- Have previous POS or PMS experience
- Excellent personal grooming and presentation
- Available to work at least_**2 shifts a week **_but varied shifts ( sometimes 1 shift, sometimes 3-4 depending on availability and business)_

At Ibis Hotel Thornleigh, we believe a hard-working mindset is more valuable than experience as **on the job training will be provided** to our successful applicant.

So why wait? If the above sounds like you, send through your resume today

**Job Type**: Casual

**Salary**: $21.50 - $34.50 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Flexible hours
- Rotating roster

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- RSA or willingness to get one (preferred)

Work Authorisation:

- Australia (required)

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