Front Office Services Agent

1 week ago

Greater Adelaide SA, Australia SOFITEL Full time

**Company Description**
Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the fullest.
**Job Description** A career that lets your passion shine**:
As a Front Office Services Agent, you are the heart of guest experiences, seamlessly balancing the roles of porter and guest service agent. From providing warm welcomes and efficient check-ins to attentive departures, you ensure every interaction reflects five-star excellence. By managing communications, promoting loyalty programs, and assisting with luggage, you will set the tone for exceptional service, making each guest stay even more memorable.

FULL TIME and PART TIME roles available
**Qualifications** What you will bring to the role**:

- Full Driver license is a must; confident driver both automatic and manual cars (critical as part of duties)
- Must have Responsible Service of Alcohol (RSA) certification
- Service focused personality is essential; customer related experience an asset
- Ability to deliver luxury service in line with brand standards in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Full availability over a 7 day a week roster will be a distinct advantage
- Full Australian working rights with no restrictions
- Must be located in Adelaide and ready for an immediate start

**Additional Information** Thrive in our Sofitel community, with**:
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping ).
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world
- Ability to make a difference through our corporate social responsibility activities

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

  • Guest Service Agent

    1 week ago

    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. Eos by SkyCity is our award-winning luxury hotel amongst 10 restaurants and bars and a world-class casino all nestled in the heart of one of the world's most...

  • Reservations Sales Agent

    3 days ago

    Greater Adelaide SA, Australia PULLMAN Full time

    **Company Description** Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide. We are ready to welcome a Reservations Sales...

  • Group Reservations Agent

    19 hours ago

    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Front Office Representative

    4 days ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301203 **Location**: Adelaide Front Office Representative **Location**: Adelaide CBD, South Australia Permanent part-time position Working on a rotating roster including morning, afternoon and weekend shifts Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the...

  • Reservation Agent

    3 days ago

    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Front Office Manager

    4 days ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301204 **Location**: Adelaide Front Office Manager Permanent full time position Working across all shift types (AM, PM, Nights and weekends) Located in Adelaide CBD Join the Front Office Team at Stamford Plaza Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s...

  • Guest Service Agent

    1 week ago

    Adelaide, South Australia IBIS Full time $45,000 - $65,000 per year

    Company DescriptionAt Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk You lead with liking, making every person feel welcome and create memorable experience, right from GOJob DescriptionOur Guest Service Agents are a key position and the first point of call for our guests when they arrive. You...

  • Buyers Agents

    3 days ago

    Greater Adelaide SA, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Security & Ancillary Services Officer

    2 weeks ago

    Greater Adelaide SA, Australia St Andrew’s Hospital Full time

    **Why St Andrew's?** Discover a fulfilling career at St Andrew's leading standalone private hospital renowned for exceptional patient care. As a close-knit community, we value connections, accessible leadership, and active volunteerism. Our core values - caring for others, working together, and delivering excellence - define the St Andrew's way. **Explore a...

  • Guest Services Agent

    20 hours ago

    Greater Adelaide SA, Australia Virgin Australia Full time

    **Work type**: Part Time**Location**: Adelaide**Job type**: Customer Service**Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia. We’re back (in a big way) and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin...