Front of House Team Workplace

Location: Adelaide Salary: AUD Industry Standards

Certainly Here’s the updated version with the location changed to Adelaide, South Australia:
**Join Our Front of House Team at First Contact**:

- Be part of a relaxed corporate environment at our state-of-the-art campus in Adelaide, South Australia._

At **First Contact**, Australia’s premier Workplace Services provider, we’re known for delivering exceptional five-star customer service. Our esteemed clients include leading banking, finance, telecommunications, and property management companies, who depend on us to provide an unrivaled customer experience.

As a service professional, your natural warmth and ability to connect with people will make you an essential part of our team. With a smile and a genuine desire to help, you'll engage with tenants and visitors, creating lasting positive impressions.

**THE OPPORTUNITY**:
In this full-time role, you’ll be at the heart of our operations, rotating across Front of House, Employee Services, and Hospitality. This dynamic position allows you to gain valuable experience across multiple business support areas, while continuously delivering excellent service.

**Key Responsibilities**:

- **Welcome all visitors and employees**: As the face of First Contact, you’ll create a friendly and professional atmosphere that ensures everyone feels valued.
- **Visitor and staff management**: Register visitors and staff using our site access system.
- **Hospitality & event support**: Maintain corporate hospitality spaces and meeting rooms, assisting with bookings and room setups to ensure smooth operations.
- **Catering and event service**: Deliver 5-star service for catering and events in front-of-house meeting areas, leaving a lasting impact on clients and staff.
- **Support for mailroom operations**: Assist with managing incoming and outgoing deliveries when required.
- **Safety & security collaboration**: Work with our security teams to maintain a secure and safe environment.
- **Continuous improvement**: Contribute to enhancing the tenant experience by creating unforgettable moments that delight visitors and clients.
- **Physical aspects of the role**: This position involves periods of standing, walking, and light manual tasks, keeping you engaged and active throughout your workday.

**WHAT YOU’LL BRING**:

- Proven experience in a customer-facing role (office, hotel, or hospitality environment).
- Exceptional interpersonal skills, with the ability to build rapport and nurture meaningful relationships.
- A keen eye for detail, and a proactive attitude toward maintaining an organized, efficient environment.
- Motivation to exceed expectations and deliver an outstanding customer experience.

**WHY CHOOSE FIRST CONTACT?**
- **Work-life balance**: Enjoy a Monday to Friday schedule with shifts between 7 am and 7 pm, leaving you free in the evenings and on weekends. Public holidays off, too
- **Competitive salary**: We offer a salary that exceeds industry standards to reward your hard work and dedication.
- **Recognition & rewards**: Our employee reward program lets you earn vouchers from various retailers, recognizing your exceptional contributions.
- **Hassle-free wardrobe**: We provide a corporate wardrobe, plus convenient dry-cleaning services.
- **Career advancement**: Grow your career with us—First Contact offers opportunities for professional development and advancement.
- **Thriving work environment**: Be part of an incredible team in Adelaide’s most prestigious corporate buildings, enjoying a fantastic workplace experience.

Let me know if you need any further changes