Key Account Manager

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to people who share in our passion for sound.

**Job Description**:
Role: Key Account Manager, Australia & New Zealand

Working arrangements: Permanent / Full Time / Hybrid Working / 3 Days in Office Per Week (Rhodes, NSW)

Build exceptional strategic partnerships with key retailers. Develop innovative multi-year account plans which focus on profitable revenue growth and that elevate the Bose brand above its competitors within the market. Have great attention to detail to build product & account forecasts which are accurate and reliable. Work cross functionally within Bose to ensure marketing campaigns are best in class, website positioning is category leading, store displays are highly engaging and retail staff are Bose brand advocates.

**Responsibilities**:

- Full responsibility for account revenue targets, expenses, and performance.
- Build & maintain exceptional strategic partnerships with retailers.
- Develop innovative multiyear account plans which focus on profitable revenue growth and that elevate the Bose brand above its competitors within the market.
- Regularly meet retailers to measure performance against account plan and build sales & marketing initiatives working alongside marketing manager.
- Work cross functionally to build highly engaging new product launch plans with retailers.
- Negotiate annual commercial terms, invoice pricing, SOA support and marketing & display costs.
- Build regular QBR, account review and product review presentations and confidently present these to both the retailer and internal senior management.
- Have great attention to detail to build accurate and reliable product & account forecasts which are aligned to retail partners.
- Review and present Bose performance each week covering: account revenue, account sell through, and Bose share within account.
- Build and maintain strong relationships with all key internal stakeholders across the business.
- Manage all account administration covering SOA confirmations to retailers, tracking and claims processing. Work with finance to ensure account health is always strong with a clean account ledger.
- Conduct business to the highest standard ensuring legal compliance is maintained at all times.

Skills Required:

- English fluent (Verbal / Written / Presentational)
- 5 Years+ commercial sales experience working with large retailers.
- Experience of working with retailers digitally.
- Strong understanding of how to maximize sales online.
- Driven and self-motivated to continually achieve sales targets.
- Exceptional relationship builder, presenter, negotiator, and influencer.
- Exceptional financial acumen and business planning ability.
- Analytical, ability to accurately forecast and a great attention to detail.
- Team player who can work cross functionally & internationally.
- Ability to deal with change and ambiguity.
- MS office skills in particular Excel and PowerPoint

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