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Psp Account Manager

2 weeks ago

St Leonards, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

PSP Account Manager

Account Manager - Payment Service Providers (PSPs)

Who is Mastercard?

Mastercard is a global technology company in the payments industry that’s on a mission to uplift the world. We connect and power an inclusive digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential. We believe that if the world’s biggest companies can have access to this potential, why can’t the millions of local market traders and the mums with a business on the side share in it too?

What drives us is our decency quotient, or DQ, influencing our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks and uplifts Priceless possibilities for all.

We’re looking for a Manager to support Payment Service Providers (PSPs)

**Responsibilities**:

- Accountability - This Account Manager will be responsible for engagement, growth and partnership with Payment Service Providers (PSP) and associated stakeholders (e.g. e-Commerce Merchants, Market Places, Payment Facilitators, Acquirers, Access Control Server Providers)
- Responsibility - This role is responsible for all activity with PSPs, setting and driving the strategy for growth. The role requires close engagement with Mastercard Customer Segment Managers e.g., Merchant and Commerce Team, e.g., Financial Institution Team and Digital Consumer Team and Customer Solution Centre
- Flexibility and Support - Partners with customers to deliver customized solutions and comprehensive consulting support
- Collaboration
- Focused on the client and their end user - You are focused on client and developing profitable, relevant outcomes for both parties.

Experience
- You have proven e-commerce engagement and growth experience.
- Minimum 3 years e-commerce experience a must.
- PSP experience ideal
- People management
- Australia Payment System knowledge, including understanding of Payment System Regulation
- You have proven client relationship skills
- Experience with delivering products to market working across: marketing, operations and technology teams
- Sound business judgment with proven financial acumen and analytical skills
- Strong ability to interact, as strong team player, ability to collaborate with peers and proven ability to work in a matrix organization
- Demonstrates strong self-awareness, open to different approaches and ideas and open to challenging status quo to drive new business initiatives
- Good communications, presentation and interpersonal skills
- A track record of delivering and driving results in e-commerce
- A passion for learning new things and being resilient during project delivery.

Our benefits

We offer generous benefit programs that are designed using global standards to ensure the financial, emotional, and medical safety of all our employees and their loved ones.

Highlights include:

- Heavily subsidized Private Health Insurance (approximately 70% of the insurance cost). This compliments other insurances we provide such as International Travel Insurance for your and your family, Life Insurance and Accidental Death insurance to ensure you can live your life healthy and carefree.
- 16 weeks of paid parental leave and 100% bonus eligibility for all employees who become parents by adoption, fostering or childbirth - regardless of gender, sexual orientation, or caregiver status.
- Financial support for adoption, surrogacy, or fertility treatments - regardless of gender, sexual orientation, or caregiver status.

Flexibility

We offer employees the opportunity to work remotely, have a flexible start time, or a combination of the two.

Employees also have the flexibility to work anywhere, from one of our 210 offices, for four weeks a year. We encourage you to connect with peer communities for global collaboration. You could work from a shack in Tasmania for a few weeks hiking and eating fresh produce, or, if you’re planning a European getaway spend the f