Client Services Manager

The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra’s Office is based in the Canberra CBD, with a team of 8 partners and over 80 staff across our diverse service offering.

We understand that our greatest asset is our people and believe that having great clients and a great team makes us a great firm In the continual expansion of our team, we currently have an opportunity available within our Business Services Division for an experienced and knowledgeable Client Services Manager

As an employee within our Business Services Division, you will experience a supportive and welcoming culture that recognises and appreciates how your employment contributes to your lifestyle and overall wellbeing. We aim to have a balanced approach to our Employee Benefits that supports and improves your quality of life, including:

- team and firm-wide social events;
- opportunities for ongoing professional development;
- corporate wellness partnerships;
- ‘Dress for Your Day’ policy;
- Employee Assistance Program (EAP); and
- encouragement of continual learning through quality on-the-job training, and support to attend suitable external seminars and workshops.

At Nexia Canberra, you will be continually rewarded with networking and career opportunities, provided in a supportive working environment by experienced professionals who embrace flexibility and wellbeing.

**Responsibilities**
The Client Services Manager position at Nexia Canberra provides you with the unique opportunity to provide innovative solutions and advice to our diverse range of clients while developing your own client base through Firm contacts. The primary objective of the Client Services Manager role is to assist in managing the client base of the Partners and meet client needs by:

- Reviewing and preparing income tax returns, financial accounts, BAS’s and FBT returns.
- Preparing and providing review points to staff, ensuring that the review points are addressed appropriately prior to approval of work.
- Managing and maintaining an ongoing, positive relationship with clients, acting as the main point of contact for the Firm.
- Efficiently completing work for an expanding client base and maintaining accuracy during periods of increased workload.
- Contributing to business development efforts within the division and across the Firm by finding new avenues for fee and business growth, identifying the potential for value-add work.
- Providing ancillary business services such as overseeing payroll function, bookkeeping, and assisting with ad-hoc tax and entity structuring advice.
- Any other duties are described on the PD for this role or as required.

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**Requirements**:
To be considered for this role, you will:

- Have a Bachelor’s Degree in Accounting (minimum).
- Be CA/CPA qualified.
- Have suitable proficiency in the Microsoft Office suite, Xero, and MYOB
- Have a minimum of five (5) years’ experience in a professional Firm.
- Demonstrate strong problem-solving and analytical skills;
- Be a current Australian Citizen, Permanent Resident, or have a suitable working visa.

In addition, you will:

- be an enthusiastic team player;
- demonstrate effective written and oral communication skills, as well as excellent interpersonal skills;
- demonstrate a high standard of professionalism; and
- be self-motivated and autonomous in seeking out professional development opportunities.

Nexia Canberra is an Equal Opportunity Employer that values the unique backgrounds, experiences, and contributions that each person brings to our community, and we encourage and celebrate diversity.

Successful applicants will be required to undergo a National Police Check prior to commencement of employment.