Learning Support Consultant

Open to location - Sydney, Melbourne, Brisbane & Adelaide
- Permanent, full-time
- Hybrid working environment

**How will I help?**

The Learning Support Consultant role is accountable for implementing Group wide project initiatives which have been identified by the Learning Managers or Business Stakeholders to deliver on strategy.

The role builds and maintains collaborative working relationships with internal and external stakeholders to align with the business strategies.

Role responsibilities will include:

- Forecast planning including geographical locations, minimising participants travel
- Co-ordinate relevant communication between stakeholders and participants as per project outcomes
- Manage and collate LMS reporting, delivering on project requirements within predetermined timeframes
- Ensure all stakeholders experience efficient, professional, and transparent communication resulting in the successful implementation of the project initiative.
- Champion a focus on continuous improvement by challenging established processes to improve effectiveness, efficiency, and customer experience
- Ensure compliance with all legislative, regulatory, and corporate policy requirements and standards. Also, ensure ongoing maintenance of administrative requirements, skills and knowledge.
- Act as a role model for a customer centric and high-performance team

**What’s in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this role you will be able to build and maintain collaborative working relationships with internal and external stakeholders to align with the business strategies. You will drive initiatives and have the ability to work independently, have a high level of self-direction, problem solving and be self-motivating.
- Excellent planning and organising skills with and exceptional attention to detail
- Experience working in project coordination / logistics would be advantageous
- Good business and commercial acumen, with an understanding of business drivers
- Proven ability to analyse, interpret and understand business requirements and issues
- Excellent planning, time management, decision making, and organisational skills
- Demonstrated ability to work and deliver to challenging deadlines within a changing environment
- Strong interpersonal, written, and verbal skills
- Effective budgeting, reporting and management skills
- Experience in using on-line webinar technology and learning management systems would be an advantage

**What is it like to work there?**

We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

Start here. Just click on the **APPLY **button.

The health and wellbeing of our employees is our priority, and we will ensure that physical distancing requirements are met in all our workplaces if required.