General Manager

We’re excited to introduce a **brand-new role**—General Manager—responsible for overseeing the day-to-day operations of CPAQ. This is a hands-on, impactful role ideal for someone looking to develop their leadership capabilities and advance their career in Association management.

As General Manager, you’ll work closely with the CEO and our small, dynamic team (3 full-time, 2 part-time staff + you), ensuring CPAQ’s operations run smoothly and align with strategic objectives. This role is based in our Albion office, with onsite parking and excellent public transport options.

**Key Responsibilities**

**1. Operational Leadership**:

- Oversee daily operations, ensuring efficiency across all functional areas.
- Resolve immediate issues within the organisation as the primary point of contact.
- Actively contribute to tasks and projects, particularly in areas requiring urgent attention or additional capacity.
- Develop and refine operational processes to improve scalability and efficiency.

**2. Leadership Development**:

- Work closely with the CEO to contribute to strategic decision-making and high-level projects.
- Participate in leadership training and succession planning initiatives.
- Ensure institutional knowledge is well-documented to support future leadership transitions.

**3. Stakeholder Engagement**:

- Build strong relationships with members, partners, and suppliers.
- Act as a liaison between staff and leadership, fostering transparent communication and team support.
- Represent CPAQ in operational discussions with external partners.

**4. Operational Execution with Strategic Alignment**:

- Manage and deliver key projects aligned with CPAQ’s strategic goals.
- Provide operational support for events, programs, and member services.
- Oversee budget preparation, monitor expenses, and identify cost-saving opportunities.

**5. Performance and Reporting**:

- Track and report on KPIs to the CEO and Board, providing actionable insights.
- Lead team performance reviews and professional development initiatives.
- Recommend improvements based on operational data.

**Skills and Qualifications**
- Strong prioritisation skills with the ability to manage multiple projects simultaneously.
- Demonstrated leadership potential and a desire to step into a senior role over time.
- Hands-on experience in HR, finance, and administration within small organisations.
- Effective relationship-building and stakeholder management skills.
- Flexibility to adapt to shifting priorities in a dynamic environment.
- Strategic thinking paired with operational execution capabilities.

**Why Join CPAQ?**
- **Purpose-Driven Work**: Make a meaningful impact by supporting Queensland’s caravan parks.
- **Supportive Team Environment**: Work with a small, passionate team committed to shared success.
- **Career Growth Opportunities**: Develop your leadership skills and advance in Association management.

**About Us**

The **Caravan Parks Association of Queensland (CPAQ)** is the peak body representing the caravan parks industry in Queensland. With over 320 caravan park members and 80 associated businesses, our mission is to provide a united and informed voice for the industry, encourage best practices, and deliver leadership, support, networking, and promotional opportunities.

Our team is small but passionate, making a meaningful impact every day. Established in 1966, CPAQ is informed, reliable, solution-focused, and driven by strong governance and inclusivity. Join us as we continue to add value to our industry and maintain our reputation as a trusted partner and advocate for caravan parks across Queensland.

**How to Apply**

**Applications Close**: 9am on Monday 13 January 2025

**Location**: Unit 9, 10 Hudson Road, Albion, Qld (close to public transport, with limited onsite parking).

**Benefits**:

- Professional development assistance

Schedule:

- Day shift

Application Question(s):

- What's your expected annual base salary?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 13/01/2025