Service Delivery Manager

Company Description
**What drives us**:
At WorkFocus Australia we believe working delivers innumerable health, social and financial benefits. Our passion is to guide people through their recovery process to return quickly to better health and productivity.

Our team of dedicated Allied Health professionals create better lives for the people we work with through work and health.

**Job Description**:
**Our Next Team Member**:
Currently we have an exciting leadership opportunity for a Service Manager who will be responsible for planning and managing operations for Regional WA, as well as Inspiring and leading a team of Rehabilitation Consultants to ensure the people we work with are regaining their health and achieving their return to work goals.

This is a great opportunity for an experienced Rehabilitation Consultant who has a strong understanding of Occupational Rehab and is passionate about finding strategic solutions to ensure our service delivery requirements are met, to support the team to support the people we work with.

**As a Service Manager - Regional WA your day will comprise of**:

- Travel to Regional WA as required (approximately fortnightly travel)
- Inspiring, Coaching and leading your team to ensure services are conducted within the WorkFocus Australia Delivery Model for all cases
- Develop and implement strategies with team members to progress files to achieve return to work within budget and timeframes
- Develop and implement strategies to achieve return to work benchmarks across held portfolios
- With the State Manager, analyse and understand closed and open case performance projections monthly
- Engage and lead direct reports to deliver their individual Service Delivery KPIs as well as achieve team target.
- Oversee Recruitment and Selection of new team members
- Oversee performance evaluation processes with team members and to develop strategies and support for under performance
- Undertake case management activities

**What you will bring to the team**:

- You will be an experienced Rehabilitation Consultant with a strong understanding of Occupational Rehabilitation
- You will be a registered Allied Health professional within Occupational Therapy, Exercise Physiotherapy, Physiotherapy, Psychologist or Rehabilitation Counsellor.
- The ability to develop and implement strategies to ensure a high delivery of service and to meet business outcomes
- Inspirational leadership style to support your team to be their best
- Have a current drivers licence and your own vehicle
- Passion for helping people to regain their health and to return to work

**Great Place to work**
Workfocus Australia part of the MedHealth Group has been listed as Financial Reviews BEST PLACES TO WORK We support our Team Members to support others by:

- Offering competitive salaries and bonuses
- Providing health and wellness programs to ensure you are at your best - eg discounted gym, health insurance, EAP.
- Flexible working arrangements - manage your own time to achieve a great work life balance
- Working in a great team culture where ongoing learning and development is supported
- Opportunities to take your career all over Australia and through various career paths
- Salary packaging options, purchased leave the list goes on

Additional Information

**_ You are welcome here_**:

- We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution._