Recruitment Officer

1 week ago

Sydney, Australia On The Line Australia Full time

12 Month Fixed Term - Full Time or Part Time Opportunity
- Remote: Work anywhere in Australia | Join a mission led team

**ORGANISATION**

Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”

Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They are committed to empowering Australians to be suicide-safe through connection, compassion and hope. This is achieved through a partnership of over 10,000 committed volunteers and their member centres in communities across the nation.

**THE ROLE**

As a Volunteer Recruitment Officer, you’ll coordinate the recruitment, screening, onboarding, and support processes for volunteers delivering digital services. Working closely with our network of Centres and internal teams, you’ll ensure a smooth, supportive experience for every volunteer — from first inquiry to training commencement.

**KEY RESPONSIBILITIES**
- Coordinate end-to-end digital volunteer recruitment and onboarding
- Maintain accurate records and ensure compliance with privacy and security policies
- Support and attend volunteer information sessions and inductions
- Respond to volunteer enquiries and deliver clear, timely communication
- Collaborate with internal teams to improve onboarding systems and documents

**REQUIREMENTS**
- Experience in volunteer recruitment, HR admin, or workforce coordination
- Strong organisation and data management skills
- Excellent written and verbal communication skills
- Familiarity with systems like Rosterfy, MS Office, Zoom/Teams
- Ability to work independently while collaborating virtually
- A genuine interest in volunteer experience and mental health services
- Desirable: Experience in the not-for-profit or health sector and knowledge of volunteer onboarding best practices.

**BENEFITS**
- Be part of a life-saving mission supporting crisis support services
- Work from home with a supportive, national team
- Salary packaging benefits available for NFP employees
- Contribute to improving volunteer engagement and service delivery at scale

**HOW TO APPLY**
- Your resume
- A cover letter addressing the requirements of the role

At Lifeline Australia we believe that diversity is strength and are proud to be an equal employment opportunity workplace.

**Next steps?**
- Please note: Appointment is conditional upon a current National Police Record Check and evidence of working rights in Australia._

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