Regional General Manager, Sydney Cbd

Rare leadership opportunity in our Consumer Bank
- Full time - Sydney CBD based role
- Excellent opportunity for an experienced People Leader in Consumer Banking to join a Big 4 Bank

**How will I help?**

As a Regional General Manager with us you have a chance to make a real impact Through leading and shaping our Westpac and St George Consumer Banking teams, you’ll live and breathe our purpose of helping Australians succeed, whilst contributing to the delivery of Westpac’s vision and strategic priorities. You’ll drive deep and meaningful customer and community relationships, not only giving them a delightful experience but also leading a service revolution through innovation, digitalisation, productivity and efficiency.

You will be Westpac's representative in the Sydney CBD region; building a strong profile and productive working relationships in the local community is essential and you will attend a number of high-profile community and corporate events.

As an RGM you will lead a team of Bank Managers who know their customers in their local market better than anyone else in their region. You will build and sustain a constructive, achievement oriented and customer centric culture and gather, understand and use customer data and competitor intelligence to identify business opportunities, driving profitability and market share. You will also deliver business performance and focus on delighting our customers by meeting their SME, Consumer and Wealth needs. There will be plenty of opportunities for you to coach and mentor our already high performing team of retail bankers, helping them take their performance to the next level and supporting them through transformation and change.

**What’s in it for me?**

We’re giving you the chance to further embed yourself as a principal manager in this industry and build your profile internally and externally. As the 2IC to the State Manager, looking after a number of key stakeholders we view this as an important role not only to us, but also the industry and we are committed to investing in your professional development, now and in the future. As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth and insurance offers) you’ll be paid well, and trained so your career can grow as you do.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

Your attitude and enthusiasm for driving business performance and delivering for our customers are as important to us as your experience.

To be successful in this role you will have previous people and business unit leadership experience in a customer focused environment along with highly developed business acumen, standout communication skills for corporate events and engaging staff, and a strong understanding of the banking/financial services market.

Integrity and good judgement to lead clearly and transparently through periods of instability and change is essential and so is a solid background in sales management and coaching that will assist you in developing and inspiring a successful sales team. A natural people-person, your impressive track record and living a customer centric culture will make you a standout.

**What’s it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are self-assured, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.