Technology Analyst

1 week ago

Perth, Australia HAYS Full time

An exciting opportunity to join one of the top mining clients in WA

**Your new company**

A well known WA mining company.

**Your new role**

Provide first-level technical support to internal and external customers.

Respond to and resolve IT-related issues, questions, and requests in a timely manner.

Escalate issues to the appropriate teams when necessary.

Document all support activities in the ticketing system.

Ensure that all support activities are performed in accordance with established policies and procedures.

**What you'll need to succeed**

Bachelor’s degree in Computer Science

Experience as a service desk analyst

Strong knowledge of Windows operating systems and Microsoft Office Suite.

Excellent communication and customer service skills.

Ability to work independently and as part of a team.

**What you'll get in return**

Competitive rate

Long-term contract

Supportive team

Career growth opportunities

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2846958

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