Airport Coordinator

2 weeks ago

Sydney, Australia Estee Lauder Full time

**Description**:
We have an exciting opportunity for a motivated and driven salesperson with luxury retail experience.

The Sydney Airport Coordinator is tasked with achieving counter sales goals and business objectives through efficient maintaining the operation of their assigned store(s) including planning and execution. The responsible brands are **Estee Lauder, La Mer, Clinique and Origins**. This role is based at Sydney International Airport. S/he is a self-motivator who understands and can cope well with the Travel Retail environment.

This position will have access to a range of confidential information and so will require the personal characteristics of discretion and integrity.

**Key responsibilities but are not limited to**:

- Weekly qualitative and quantitative feedback on sales and BA performance to SEE/ASOM
- Actively support SEE to ensure brand staff are engaged to drive brand/door seasonal sales plans
- Follow up at store level to execute details of promotional programs/events, feedback sales results and suggestions on improvement where needed
- Responsible for monthly report: sell-through figures, pax trend, all brands in store promotions/activities recap, counter photos.
- Supervise and execute daily counter duties such as housekeeping, merchandising, ensuring availability of stocks, testers, price & promo signage together with VM materials
- Provide feedback and observation to SEE on promoters and brand staff (products & service training, grooming guideline, counter daily ops procedure, sales report) when required
- Review and adjust brands min/max and shelf capacity meets sales demand & presentation level
- Ongoing check of out-of-stock & identify slow movers and report to and follow up with the Retail Store team and inform SEE/ASOM
- Ongoing check on non-saleable inventory (GWP, TOA, testers, gifting collaterals, samples etc) and feedback / follow up action plan with SEE
- Understand and ensure each brand visual merchandising is aligned to brand guidelines and maximize sales potential (including but not limited to planogram, visual merchandise units, launch focus, ticketing, testers, transparencies and videos, GWP display)
- Work at the counter with the team on all promotional events and setups (when required)

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