Head of Digital Experience

1 day ago

Melbourne, Australia Parks Victoria Full time

Location: Melbourne | CBD

Job type: Full time / Ongoing

Organisation: Parks Victoria

**Salary**: $128,196 - $179,489

Occupation: Communications, Marketing and Media

Reference: VG/HDE/12475

Join us as Head of Digital Experience to transform customer engagement at Parks Victoria
- Competitive Salary with a healthy work-life balance
- Take charge of the digital experience for this renowned agency
- Be a part of the park experience

**About the role**

As the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible. You will lead the organisation in understanding customer needs, behaviour, and digital journeys and how these inform and influence their physical and overall experience with Parks Victoria and nature.

You will lead, plan, and coordinate the design and delivery of digital strategy across the organisation, with the primary focus on customer-facing online services. You will also work to help modernise our way of working and grow the organisation's digital maturity and understanding of customer needs and behaviour.

As the Head of Digital Experience, you will manage a professional team of UX, content, and graphic design specialists and work very closely with the Marketing & Customer Experience and communications.

**We're looking for someone with**:

- A highly strategic and collaborative leader, used to operating in large, complex organisations
- Experience in successfully developing and implementing digital strategies that support organisational objectives, improve customer satisfaction and increase traffic and revenues.
- The ability to act as a specialist leader and advisor on digital systems, user experience and customer journeys
- A Cover Letter
- A current Resume

**Application Close date**: Sunday, 01 December 2024

**Sound like you?**

If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.

**Employment Requirements**
- Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. Parks Victoria requires all prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment._
- Parks Victoria recognises diversity and inclusion is everyone's business. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender, that brings out our best, values everyone's contribution and works within a flexible working environment, ultimately reflecting the community we serve._

  • Head of Digital Marketing

    5 days ago

    Melbourne, Australia Just Digital People Full time

    Australian businesses and global clients across Europe, South East Asia and USA - FMCG, Fashion & Beauty, Sports, Live Music & Festivals **Your new company** Our client is an integrated digital marketing agency dedicated to helping their clients stand out through multiple channels. Experts in creativity and digital strategy, they tailor services to clients...

  • Head of Digital Experience

    3 days ago

    Melbourne City Centre, Australia Parks Victoria Full time

    Competitive Salary with a healthy work-life balance - Take charge of the digital experience for this renowned agency - Be a part of the park experience! **About the role** As the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible. You will lead the organisation in understanding customer needs,...

  • Head of Digital Experience

    2 weeks ago

    Melbourne, Victoria, Australia Green Hat Full time $180,000 - $250,000 per year

    Are you ready to lead the next wave of digital innovation in B2B marketing?At Green Hat, we help some of Australia's leading B2B brands (think SAP, ANZ, NEXTDC, Nestlé, McCain and more) connect marketing to revenue through smart strategy, creativity and technology. After an internal reorganisation, we're now looking for a Head of Digital Experience (DX) - a...

  • Head of Digital Strategy

    5 days ago

    Melbourne, Australia Just Digital People Full time

    Great salary - Reporting directly into CEO - Best work/life culture in Melbourne My client is an awesome, fully integrated Performance Marketing Agency who is looking for their new Executive Strategy Director! This role will be reporting directly to the owners & CEO of the business. This person will ultimately be responsible for the business's entire...

  • Head of Sales

    1 day ago

    Melbourne, Victoria, Australia Zib Digital Australia Full time $120,000 - $180,000 per year

    Summary:An experienced leader in Digital SalesDrive sales and support trainingWork in rapidly growing and high performance agencyReporting to CEOWho are we?Zib Digital is a leading Digital Marketing Agency specialising in SEO, Adwords, paid and organic social media marketing, and digital strategy. We operate in Australia and New Zealand, with offices in...

  • Digital Marketing Internship

    2 weeks ago

    Melbourne, Australia The Digital Juice Full time

    Looking for experience in a digital marketing agency? **The Digital Juice** is looking for a digital marketing intern to help deliver key projects. Confidence is key in this role! We love people who love to own their role and to think outside the box. You will be reporting to the Head of Growth and other team members. This is a **non-paid work experience...

  • Head of Experience Design

    2 weeks ago

    Melbourne, Australia Tennis Australia Full time

    Lead experience design to transform the digital experience for players, fans and employees - Hybrid work with 2 days from home to ensure work-life balance - Great perks including event tickets, onsite car parking and gym! At Tennis Australia (TA) we are passionate about what we do, and we have ambitious plans to continue to grow our game from grassroots to...

  • Head of Digital

    3 days ago

    Melbourne, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to...

  • Head of Digital

    1 week ago

    Greater Melbourne Area, Australia Megaphone Full time $120,000 - $200,000 per year

    THE ROLE: HEAD OF DIGITALWe're searching for an exceptional Head of Digital- someone who thrives in our learning-obsessed culture where we've passionately worked towards two goals: to be the world's best agency and to be the world's best place to work.As Head of Digital, you will be a strategic leader responsible for shaping and driving the agency's digital...

  • Head of Digital Commerce

    7 days ago

    Melbourne, Australia Gallagher Group Full time

    Step into the future of Animal Management as the Head of Digital Commerce, shaping our online presence and driving innovation in a highly motivated and energetic team. - Join #TeamGallagher from a Melbourne, Kansas City or Hamilton location and seize unparalleled marketing career opportunities with our operations and exports across the globe. **About...