Campaign Data Analyst

5 days ago

Sydney, Australia ING Bank (Australia) Full time

**Campaign Data Analyst (KYC)**

It’s a fun and exciting time to join ING, Australia’s most recommended bank. We’re looking for a Campaign Data Analyst in KYC to sit within our targeted marketing team to support the retail bank, in interacting with customers in relation to compliance communications. This is an opportunity to be part of something special and put your stamp in an essential area within the business.

You’ll be effectively building, executing, and deploying customer communication strategies across all channels, online and offline and working effectively with key stakeholders, your reach will be endless within this organization.

You’ll be working in an agile environment with other campaign data analysts, you’ll also have increased visibility of the business and you’ll have the chance to work with our exciting automated campaign management technology named Unica, which will open limitless doors.

Are you ready to be part of a fast paced and agile environment? Then this is the job for you

**What are you going to do? You will be**
- Providing input to briefs from marketing stakeholders to execute always-on and tactical programmatic campaigns.
- Collaborating with internal stakeholders and creative agencies to develop highly personalized and relevant communications
- Building and executing robust campaigns to agreed deadlines
- Identifying any areas for improvement to deliver improved quality, speed, automation, way of working and artefacts
- Conducting post-analysis of campaign performance to enhance customer experience and increase response and conversion rates

**What are we looking for? Someone who has**
- Strong SQL skills
- Campaign Data analysis skills
- Experience in customer campaign execution, including campaign planning and sizing, list extraction, and campaign reporting methodologies.
- The ability to multi-task
- The ability to work independently to meet tight deadline
- Good interpersonal, negotiation and relationship building skills, with the ability to communicate and engage well with stake-holders at all levels. Be able to present technical solutions in a business context.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

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