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Graduate Customer Service Officer

3 weeks ago

Melbourne City Centre, Australia Page Personnel Full time

$67,500 Package
- Outstanding Career Progression

**About Our Client**:
Our client is a very well-known and highly respected member of the Financial Service community in Melbourne, having been in operation for over 25 years but have experienced fantastic growth in the past five-years. Located in the heart of the Melbourne CBD, they are after finance/business/banking graduates to enter their 18-month graduate program. This is an excellent opportunity for an energetic and enthusiastic personality to gain employment in an entry-level role in their field.

Reporting to the Team Leader - Customer Operations, your main role and responsibilities will include:

- Daily communications with customers surrounding their loans and approvals.
- Communicate with underwriters and learn the tasks and responsibilities they perform.
- Liaising between internal and external stakeholders regarding financial matters.
- Data entry of customer payments and maintaining a high-level of data integrity.
- Process customer loan documentation forms and respond to their requests in a timely manner.
- Ad-hoc customer service and administration responsibilities.

**The Successful Applicant**:
**What's on Offer**:
You would be joining a fun, social, and energetic team, who are all looking to achieve a common goal, plus the added benefits of:

- Graduate, Full-Time, Permanent Role.
- $67,500 including superannuation.
- Financial Services Industry.
- Incredible Training & Development Program.
- Melbourne CBD Location.