Placement Services Welfare Officer

**Job no**: 883392
**Work type**: Full time
**Location**: Adelaide Metro Western
**Categories**: Administration, Business and Management
- **Central Adelaide Local Health Network, Woodville**:

- **Salary AHA-2 $58,709 - $63,154** p.a. **+ Superannuation and Salary Sacrifice Benefits**:

- **Full-time temporary up to 17/2/25**

**About the role**

As the Placement Services Welfare Officer, you will play a critical role in helping patients and their families navigate the complexities of aged care placement and support their safe return to community living. Reporting to the TCP Service Manager, your key responsibilities will include assisting patients with accessing the benefits and services needed to support their hospitalisation, discharge, and ongoing care. You will work closely with resource providers, negotiating and coordinating the necessary services to ensure a smooth transition for each patient.

In addition, you will be the primary contact for managing relationships with aged care facilities, maintaining up-to-date knowledge of available options, and liaising with both facilities and families. You will also provide vital support to clinical and multidisciplinary teams in the placement of patients into appropriate residential or community care facilities. This is a rewarding opportunity for someone who is compassionate, resourceful, and dedicated to ensuring the best care outcomes for older Australians.

**About You**

We are looking for a compassionate and resourceful Placement Services Welfare Officer to join our team. If you are passionate about advocating for patients and working collaboratively to find the best care solutions, we want to hear from you

**Key Requirements**:

- **Independent & Initiative-Driven**: Able to work autonomously, use your initiative, and advocate for patients with a range of organisations and departments.
- **Effective Communication & Interpersonal Skills**: Strong communication skills, with the ability to relate to clients from diverse backgrounds and support those in distress.
- **Experience in Aged Care & Hospital Settings**: Previous experience working with patients and families in aged care or hospital environments, particularly in placement coordination.
- **Organisational & Time Management Skills**: Excellent at prioritising tasks, planning, and negotiating to deliver the best possible outcomes for patients and their families.

**About CALHN**

The Central Adelaide Local Health Network includes South’s Australia’s major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We’re looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

**Benefit of Joining CALHN**

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

- **Salary Attractions**: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Flexible Work Arrangements**: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- **Health and Fitness Benefits**: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
- **Career Opportunities**: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
- **Employee Assistance Program**: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

**Our Commitment to Diversity and Inclusion**

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 883392**

**Enquiries to**:

- Emily Burgess, Service Manager - Transition Care Program- Phone: 0466 941 048**Application Closing Date**

11:55 pm Friday 6 December 2024

**Refer to the SA Health Career Website - **How to apply** for further information**

Australian applicant guidelines

International applicant guidelines

**Advertised**: 21 Nov 2024 Ce