Service Centre Manager

3 days ago

Brooklyn, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.As Branch Manager this role’s focus is to provide overall leadership through the technical and front office teams. The objective is to maximise the profitability of the branch through developing the people, managing resources efficiently and delivering exceptional customer service.

Working Relationships
Internal relationships - National and Regional Operations Management, Network Branch Managers, Sales Management including Business Development and Customer Solutions, Support Functions including Human Resources, Finance and Information Technology and Supply and Distribution.
External relationships - Local customers (Insurers, Loss Assessors, Facilities Managers), Local Suppliers, relevant trade union officials.
Leadership of the Branch Team

**Qualifications**:
Essential
Minimum Higher School Certificate or equivalent with formal qualification in Frontline or Business Management at Certificate or Diploma level.

Experience & Attributes
Essential
Ability to demonstrate sound leadership and problem solving skills
Operated at Senior Team Leader or Manager Level within Service Industry role with focus on people, financial and resource management for minimum five years.
Proficiency in MS Office, including Word, Excel and PowerPoint
Exceptional interpersonal skills with a reputation for positively engaging and influencing others
Strong attention to detail and accuracy
A high level of self-awareness and desire for ongoing personal development
Desire to succeed, with an energetic and enthusiastic approach
Good organisational & time management skills with the ability to prioritise conflicting tasksAt **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

  • Distribution Centre Manager

    1 day ago

    Brooklyn, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.O’Brien is seeking an exceptional...

  • Technical Services Manager

    3 days ago

    Brooklyn, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...

  • Customer Service Administration Manager

    7 days ago

    Brooklyn, Victoria, Australia HAG IMPORT Full time $90,000 - $120,000 per year

    The Customer Service Administration Manager leads the customer service and office team to deliver exceptional service, accurate order management, and smooth day-to-day operations. This role supports sales, manages key client relationships, improves systems and processes, and maintains a professional, organised office environment.

  • Customer Service/office Manager

    3 days ago

    Brooklyn, Australia Active Office Furniture Pty Ltd Full time

    **Active Office Furniture: A Leader in Office Furniture Solutions** At Active Office Furniture, we proudly serve diverse sectors, including Corporate & SME, Education, Health, Government, and Design & Construction, offering unparalleled furniture and fit-out solutions. With over 25+ years of industry expertise, we have built a loyal client base that remains...

  • Store Consultant

    2 weeks ago

    Brooklyn, Australia National Storage Full time

    **“New Year, New You, New Time to Shine!"** **Multi-Facet Role with Customer Service, Administration and Operational Tasks** **Permanent Full Time Role with No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Market Leading ASX Industry** **Use your customer service skills, and vivacious personality to join our ever-growing team of...

  • Customer Service Officer

    3 days ago

    Brooklyn, Australia BagTrans Full time

    **The opportunity** At BagTrans we are searching for a Customer Service Officer for our Brooklyn site based in VIC. The purpose of the customer service is to provide quality on-time support to our Allocation and Operations teams including our vast customer base. The customer service officer is responsible for the booking of all time slotted customers, data...

  • Customer Service Team Leader

    1 day ago

    Brooklyn, Australia O'Brien Glass Industries Limited Full time

    Our Brooklyn AutoGlass Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Manager to lead the customer service team in delivering a first class service to our new and existing customers. **What you’ll be doing**: - Lead the customer service team and support day to day running of the branch - Provide first class service to...

  • Health Safety and Wellbeing Business Partner

    3 days ago

    Brooklyn, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.**Key Points** - Key role partnering with...

  • Workshop Manager

    2 weeks ago

    Brooklyn, Victoria, Australia Coates Full time $90,000 - $120,000 per year

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.Here's how you'll be a part of our teamPermanent full-time positionMonday to Friday...

  • Assistant Store Manager

    1 day ago

    Brooklyn, Australia Total Tools Full time

    Brooklyn VIC, Australia - Full-Time, Permanent Role with Australia's Ultimate Tool Shop! - Market Leading Pay, Along with Ongoing Training - Build Your Retail Career! - Dynamic, Leadership Role with Development & Growth Potential. **Total Tools Brooklyn** is looking for a **Full Time Assistant Store Manager**, who has a real passion for tools & trades. This...