Customer Service/office Manager

2 days ago

Brooklyn, Australia Active Office Furniture Pty Ltd Full time

**Active Office Furniture: A Leader in Office Furniture Solutions**

At Active Office Furniture, we proudly serve diverse sectors, including Corporate & SME, Education, Health, Government, and Design & Construction, offering unparalleled furniture and fit-out solutions. With over 25+ years of industry expertise, we have built a loyal client base that remains central to our success.

We have meticulously curated a selection of proven and popular collections, ranging from office chairs to classroom furniture. Our extensive in-stock inventory and supply chain expertise ensure rapid turnaround and short lead times. More than just a retailer, we are renowned for our high-quality customization and seamless fit-out management for projects of any scale.

As a Victorian owned and operated trailblazer in the industry, our thriving retail showroom reflect our commitment to excellence. As we continue to grow, we are seeking a dynamic person to join our vibrant team in Melbourne. This role will focus on driving sales performance with our existing client base while identifying and developing new opportunities.

If you’re ready to make a significant impact, we invite you to join us at Active Office Furniture.

Required skills and experience.
- Previous management experience will be highly regarded.
- MYOB software experience not necessary but highly regarded.
- Excellent written and verbal phone communication skills.
- Intermediate Microsoft Office skills required (Outlook, word, excel)
- Strong communication and customer service abilities.
- Highly efficient and organised.
- Strong time management skills.
- Strong numeracy and literacy skills.
- Highly organised with the ability to work under pressure and to deadlines.
- Ability to multitask and prioritise workload effectively.
- Self-motivated with the ability to work independently.

Job functions.
- Manage sales enquiries & prepare quotation for new, existing, walk-in and online customers. Visit client premises if required.
- Deliver effective office administration and administration tasks.
- Continuously improve skills and product knowledge.
- Create Customer invoice and follow up for payments.
- Create Purchase Order to suppliers and follow up for delivery dates.
- Organise assembled goods delivery with our delivery contractor.
- Assist with other administration duties as required.
- Promote good customer relations.
- Promptly respond to all customer and supplier’s enquiries.

**Benefits**:

- Small dynamic and experienced team.
- On site parking.
- Competitive salary package.
- Employee discount on our products.
- Mobile phone allowance

**Job Types**: Full-time, Casual

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Travel reimbursement

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Brooklyn, VIC 3012: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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